Maintenance Operations Coordinator; MOC

Job Summary

Reporting to the Manager, MOC, this position will work in support of Porter’s fleet in SOC coordinating maintenance activity.

• MOC is responsible for technical dispatch and will use AMOS, Porter's maintenance system, to ensure all scheduled and unscheduled maintenance is carried out and released prior to dispatch
• Monitor deferred defects as part of technical dispatch
• Work with Operational Planners in support of Work Packs that are issued to overnight aircraft at main bases and outstations and adjust should aircraft swaps arise
• Work directly with flight crews and dispatchers each time a defect is reported to SOC
• Assist flight crews with MEL procedures
• Coordinate AOG road trips system wide, including parts, tools and hangar space
• Coordinate with third party MROs if unforeseen maintenance away from a maintenance base is required
• While liaising with engineering, work directly the associated OEM should technical assistance be required
• Update each aircraft's weight and balance information via established spreadsheets and AOC software each time a change is made
• Monitor for the fleet for repeat defects
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

• Possession of a Transport Canada Aircraft Maintenance Engineer License (M2 or E rating) required;
• Proven technical aptitude with at least 3 years’ experience and/or endorsed on Dash-8-400 and/or E195-E2 and/or equivalent type of aircraft preferred.
• Experience working on a wide range of airframe systems such as electrical, navigation, flight controls and turbine engines.
• Ability to obtain necessary Transport Canada security clearances.
• Successfully complete the company background and pre-employment screening tests.
• Flexibility to work shifts and overtime.

Toronto (Billy Bishop Toronto City Airport - YTZ)

Porter Airlines provides a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit  or follow @porter airlines on Instagram, Facebook and Twitter. Details of Porter's North America-wide service plans are available at