RQ- Software Developer - CRM - Senior

RQ08704 - Software Developer - CRM - Senior About the job RQ08704 - Software Developer - CRM - Senior

Description

Responsibilities

• Design and develop functionalities on DCP to support ministry business requirements
• Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
• Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
• Hands‑on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
• Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
• Documenting processes and technical designs and updating build books
• Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
• Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
• Design and develop prototypes and proof of concepts
• Document build books, working with LRC staff on actual implementation document performance measures of the new environments
• Knowledge and experience to evaluate fit/gap analysis between high‑level requirements and Oracle Siebel Public Sector capabilities
• Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance
• Develop unit testing scripts to confirm successful installation/configuration
• Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
• Develop build books, working with LRC staff on actual implementation; documenting performance measures of new environments
• Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
• Ensure compliance with I&IT and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
• Ensure designs are re‑sizable / scalable for multiple screen platforms
• Recommend development and support technologies that provide more efficient code management
• Develop testing scripts to ensure integrity during change
• Define diagnostic methods to help incident management
• Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Knowledge Transfer Requirements

• Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
• All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
• Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

Skills Experience and Skill Set Requirements

Software Development Experience - 40%

• 10+ years experience (including recent experience) solutioning and hands‑on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e‑Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
• 10+ years experience integrating with Single Sign On solutions like OID, ONe‑Key, GO‑PKI, and Public Secure
• 5+ years of hands on experience in developing Web Services using SOAP
• 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
• 5+ years hands‑on developments experience with Siebel Smart Scripts and Task based UI
• 4+ years hands on experience with Jscript boostrap framework
• 10+ years setting up and developing solutions with multi‑organization data structures and data visibility
• 10+ years experience configuring picklist and list‑of‑value (LOV) for multiple organizations and multiple languages
• 2+ years experience configuring in Siebel IP 20.x

Technical Skills - 25%

• 10+ years of demonstrated and hands on experience with…