Job Description & How to Apply Below
We are seeking an experienced Sr., Lead & Salesforce Architect to join our team in a tactical capacity, working closely with an existing Salesforce development team to address backlog management, feature enhancements, and system optimization.
This role requires a strong technical background in Salesforce Service Cloud, Apex, and Lightning Web Components (LWC), with a focus on best practices, refactoring, and performance improvements.
Key Responsibilities
Salesforce Development & Feature Enhancements
Develop, enhance, and optimize Service Cloud functionality to improve customer and agent experiences.
Design and implement Apex triggers, batch processes, and integrations to support business requirements.
Build and maintain Lightning Web Components (LWC) for improved user experience and performance.
Collaborate with stakeholders to understand business needs and translate them into scalable Salesforce solutions.
Analyze existing code and features to identify inefficiencies and technical debt.
Refactor and optimize Apex code, LWC components, and system integrations for maintainability and scalability.
If needed, Improve data model design and query performance to enhance overall system efficiency.
Best Practices & Technical Advisory
Provide technical leadership and enforce Salesforce development best practices within the team.
Ensure code quality through peer reviews, testing frameworks, and version control strategies.
Recommend and implement design patterns and scalable architectures to support future growth.
Work with Product Owners, Business Analysts, and other Salesforce Developers to prioritize and resolve backlog items.
Participate in Sprint Planning, Daily Stand-ups, and Retrospectives to ensure agile development workflows.
Support troubleshooting efforts and provide quick resolutions for production issues.
Technical Skills
Minimum 6+ years of experience in Salesforce development with a focus on Service Cloud, Apex, and LWC.
Apex & Lightning Web Components (LWC):
Strong proficiency in Apex triggers, batch jobs, REST APIs, and custom LWC development.
Service Cloud & Call Center Solutions:
Deep understanding of case management, knowledge base, Omni-Channel routing, and CTI integration.
Code Refactoring & Best Practices:
Experience in clean code principles, code refactoring, and optimizing system performance.
Salesforce API Integrations:
Familiarity with REST/SOAP APIs, middleware solutions (Mulesoft, Boomi, etc.), and external system integrations.
CI/CD & Dev Ops:
Understanding of Salesforce Dev Ops, version control (Git), deployment tools (SFDX, Copado, Gearset).
Soft Skills
Excellent verbal and written communication (mandatory).
Analytical & Problem-Solving Skills
Ability to identify inefficiencies, propose solutions, and optimize existing features.
Agile/Scrum Experience
- Comfortable working in an Agile development environment with backlog management and sprint cycles.
Education and Certifications
Bachelor s/Master s in Computer Science, Information Technology, or equivalent discipline.
Salesforce Certified Platform Developer I & II
Salesforce Service Cloud Consultant
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