AWS Cloud Developer - Amazon Connect, GenAI, DevOps

Job Description

Skills Required:

· Cloud Dev Ops

· Python

· Amazon Web Service (AWS) Cloud Computing.

Role Summary

· We are looking for an experienced and high-performing Software Engineer with at least 7 years of software development experience.

· This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across our contact centers in Canada, Asia, and the US.

· The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale, complex software systems.

· What you will do Participate in the design, development, and rollout of foundational cloud capabilities, including Amazon Connect and other cloud-based solutions to enhance our contact centers capabilities.

· Collaborate with cross-functional teams to implement key software delivery, cloud, GenAI, and Dev Ops processes.

· Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.

· Use and enhance our Dev Ops practices and tools to enforce software guardrails, increase automation, and help engineers build code faster, at a lower cost, and lower risk.

· Contribute and adopt global soft-ware engineering re-usable best practice processes.

Requirements

· Bachelor degree in computer sciences or a relevant field.

· 7 years of experience building large-scale, multi-tier distributed software systems.

· Deep expertise in cloud technologies, particularly AWS services.

· Hands-on expertise with Python, Lambda functions, APIs, Java Contact Centre experience with hands on support and development experience with Amazon Connect (or relevant Cacaos).

· Experience with Dev Ops culture, tools, and best practices (e.g.

- Bitbucket, Ansible, Jenkins, CDD).

· Strong communication skills, able to articulate complex technical concepts to both technical and non-technical stakeholders.

· Ability to work and collaborate with cross-functional teams across multiple locations.

· Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits.

· Highly Desired Ability to obtain a Government of Canada Reliability Status security clearance.

· While we’ve outlined specific technical skills, we recognize that great talent comes in many forms.

· Strong developers who demonstrate exceptional aptitude and a willingness to learn will be considered even if they don’t meet all the listed technical requirements.

Experience

Required:

10+ years

Requirements

Skills Required:

• Cloud Dev Ops
• Python
• Amazon Web Service (AWS) Cloud Computing. Role Summary
• We are looking for an experienced and high-performing Software Engineer with at least 7 years of software development experience.
• This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across our contact centres in Canada, Asia, and the US.
• The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale, complex software systems.
• What you will do Participate in the design, development, and rollout of foundational cloud capabilities, including Amazon Connect and other cloud-based solutions to enhance our contact centres capabilities.
• Collaborate with cross-functional teams to implement key software delivery, cloud, GenAI, and Dev Ops processes.
• Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.
• Use and enhance our Dev Ops practices and tools to enforce software guardrails, increase automation, and help engineers build code faster, at a lower cost, and lower risk.
• Contribute and adopt global soft-ware engineering re-usable best practice processes. Requirements
• Bachelor degree in computer sciences or a relevant field.
• 7 years of experience building large-scale, multi-tier distributed software systems.
• Deep expertise in cloud technologies, particularly AWS services.
• Hands-on expertise with Python, Lambda functions, APIs, Java Contact Centre experience with hands on…