Community Support Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

THE SALVATION ARMY

TASK LIST

Community Support Worker

Community Ministry Worker A

Broadview Village Transitional Employment Program

Toronto, ON

35 hours per week

Monday to Friday; 8:30am – 4:00pm; flexible as needed

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

The Salvation Army, Toronto Mental Health Services exists to share the love of Jesus Christ, meet human needs and be a transforming influence for healthy community life.

Compassion | Respect | Excellence | Integrity | Relevance | Co-operation | Celebration

The purpose of the expectation task list is to identify and clarify what management expects from the incumbent. The following expectations and tasks will be part of the annual performance appraisals; your merit increase will be based on the level of performance in each of the following areas.

Expectations may change year to year and both parties should use the annual performance appraisal to determine realistic and equitable goals and outcomes for the upcoming performance year.

• Reports to the Transitional Employment Program Supervisor

• Provide individualized counselling services to a caseload of 20-22 clients within the rehabilitation model, philosophy and policies of the agency
• Establish and maintain purposeful, effective and appropriate professional counselling relationships
• Assess client needs. Design and implement a goal-oriented rehabilitation plan with each client
• Provide crisis intervention, supportive counselling and advocacy when required
• Actively seek employment opportunities and/or volunteer opportunities for clients
• Provide on-site training, support, supervision and quality control
• Notify the supervisor immediately of any problems between the employer and/or client(s) and any significant observations and/or behavioural issues regarding the clients
• Provide the range of services typically described under the term “case management” in the absence of any other support, and based on client need(s) within a framework of holistic support
• Keep all client files in a manner that meets agency expectations
• Responsibly drive the work vehicle, as required, ensure the vehicle is maintained and report any issues to the supervisor immediately
• Provide maintenance of program machines/equipment as required
• Arrange for client’s admission and provide back-up to the intake process when necessary
• Prepare client status change forms, coordinate and track client work hours
• Coordinate/consult with other professionals involved with the client and make referrals to various sections of the community
• Be aware of all aspects of workplace safety and cleanliness and participate as a representative on the Joint Health and Safety Committee at one of The Salvation Army programs
• Be mentally alert and physically fit in order to perform duties
• Demonstrate acceptable…