Maintenance Technician

Founded in 1988 and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers. Tricon was one of the first movers in Toronto’s purpose‑built rental apartment sector, with a 6,000+‑unit pipeline of new units. We are reimagining rental living with prime downtown locations, design excellence, resort‑quality amenities, exceptional customer service, and community‑building programming. For more information, visit Tricon Toronto
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The Maintenance Technician is a practical, detail‑oriented professional responsible for ensuring maintenance repairs are completed promptly to maintain resident satisfaction and safety in accordance with procedures and service level agreements.

• Act with integrity and demonstrate support for our core values.
• Maintain an overall focus on enhancing the resident experience.
• Provide timely written and verbal communication to residents on work‑order status.
• Demonstrate and maintain professional relationships with internal team members, direct reports, leadership, and vendors.
• Provide exceptional customer service when interacting with residents and vendors.
• Communicate courteously and promptly with team members and management.

• Respond promptly and professionally to meet the 24‑hour repair response standard.
• Perform general and specialized maintenance requests, including minor plumbing, electrical, HVAC, carpentry, and renovation (drywall, painting, flooring, and/or cabinetry) repairs.
• Perform daily mechanical, electrical, plumbing, and HVAC system inspections; maintain accurate logs and escalated deficiencies.
• Assist with maintaining the monthly compliance checklist to ensure Rent Safe compliance standards are aligned.
• Assist with building common‑area daily walks and proactively address deficiencies to ensure safety and overall condition of amenity spaces.
• Provide on‑call support for after‑hours site emergencies on a rotating schedule.
• Escalate small projects to external vendors, oversee progress, and track completion to ensure quality and timelines.
• Ensure proper workflow for all maintenance work orders.
• Ensure compliance with Joint Health and Safety Committee (JHSC) protocols and participate in safety initiatives as required.
• Assist with maintaining supplies and equipment inventory.
• Utilize technology to accurately drive productivity and continuous improvement for maintenance service delivery.
• Complete maintenance logs and ensure accuracy and compliance with company policy.
• Other duties as required.

• Ensure all vendors and contractors comply with health and safety legislation and policy, immediately addressing any infractions, hazardous conditions, or damaged equipment.
• Follow prescribed personal protective equipment (PPE), health and safety regulations, and procedures in compliance with Ministry of Labour laws.
• Ensure compliance with legislation, including the Residential Tenancies Act, Employment Standards Act, Fire Code, and Ontario’s Occupational Health and Safety Act.

• Document and report all maintenance work‑order records electronically via the Resident APP in a timely manner.
• Detail work completion or, if outside contractor work is required, document the need for additional resources.
• Assist with submitting maintenance‑related purchase orders for parts, supplies, and services.
• Assist with open invoice reports for maintenance related items and services.
• Detail work completion or, if outside contractor work is required, document the need for additional resources.

• Self‑starter with a strong initiative, agility, flexibility, and professionalism.
• Exceptional written and verbal communication and interpersonal relationship skills.
• Intermediate level knowledge of MS Office.
• Ability to work with a diverse group of people and interests while being culturally aware.
• Ability to work flexible hours, including on‑call duties.

• High school diploma.
• Skilled in repair and maintenance of building systems, including minor plumbing, electrical, mechanical, HVAC, and miscellaneous renovation repairs.

• College…