Security Dispatcher, Control Centre

Are you ready to suit up? If you are looking for a role where you carry significant responsibility and work at the heart of security operations, this is the one for you! As a Security Dispatcher within our North York Control Centre, you will play a crucial role in monitoring activity, coordinating field personnel, and ensuring clear, accurate communication between guards, clients, and supervisors.

Business Unit:
Security Services

Career Area:
Security Guard

Location:

Toronto, Ontario, CA

We provide real opportunities for growth—many of our frontline team members advance into leadership and operational roles. We’re growing our ranks in North York! With our expanding operations, we have a position that will support your career goals and offer a stable, long‑term opportunity.

• Starting wage: $21.50/hour
• Casual opportunity (Continental 12-hour Shifts)
• Comprehensive health and dental benefits
• Uniform provided at no cost
• Opportunities for advancement within the organization
• Ongoing professional training through our training platform
• Supportive team environment in a modern Control Centre setting

• Monitor and oversee all communications within the assigned operational area
• Coordinate with mobile patrol units, static guards, supervisors, and clients
• Receive, assess, and assign work instructions based on priority and resource availability
• Maintain accurate logs, dispatch records, and incident documentation
• Relay important updates such as road closures, traffic issues, or operational changes
• Organize and allocate resources efficiently during regular operations and incidents
• Assist with emergency response coordination when required

• High school diploma or equivalent
• Strong communication skills (English required; bilingualism an asset if applicable)
• Ability to work on a Casual Basis (continental rotational schedule)
• Strong computer skills and ability to learn dispatching/monitoring software
• Reliable, detail‑oriented, and able to remain calm during high‑pressure situations
• Eligible to work in Canada
• Ability to reliably commute to our North York Control Centre
• Comfortable working in a fast‑paced control centre environment

Garda World:
Make the world a safer place

Garda World, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment: Dispatcher, Transportation, Operations, Security