Etobicoke General Hospital - Security Team Lead

Overview

Site

Description:

Etobicoke General is a full-service community hospital with many specialized services including a critical care response team, cardiac catheterization suite, a Regional Kidney Wellness Centre, a Centre for Complex Diabetes Care and an expansive Mental Health and Addictions program. Opened in 2007, the hospital has one of the largest labour and delivery programs in the province, and one of the busiest emergency departments in Canada.

• Position: Full-Time Security Team Lead
• Site: Etobicoke General Hospital | 101 Humber College Blvd, Etobicoke
• Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
• Hours: Rotating Continental  / )
• Payrate: $25.16 an hour (based on levelling system)
• Posting Date: February 23rd, 2026
• Internal Closing Date: March 12th, 2026
• External Closing Date: March 12th, 2026

The Security Team Lead is responsible for overseeing the daily activities and job performance of the Security Guard assigned to their shift. The Team Lead is expected to represent Paladin Security Group as well as the facility they are assigned to:

• Provides leadership, direction and ongoing coaching and training
• Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
• Ensures all Security Guards have received the mandatory training
• Motivates staff and recommends commendations to their Supervisor
• Ensures proper documentation is passed onto the Supervisor/CSM
• Assist in tracking and deployment of security staff
• Handle a variety dispatch duties including incident call taking
• Documents and investigates security incidents and complaints
• Communicates any concerns/issues with Supervisor/Client Service Manager

• Minimum two (2) years of hospital security experience required
• Minimum one (1) year of supervisory / team lead experience required
• Preferred Post-Secondary education in a Law Enforcement/Security program
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware:
  The UoF/MOAB certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Legally Authorized to work in Canada

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Enjoy financial flexibility with on-demand, daily pay

• High School Diploma/GED
• First Aid/CPR

• First Aid, CPR Level C
• Valid Ontario Security License
• Immunization Record for Measles, Mumps, Rubella and Varicella and two-step TB skin test
• COVID Double Vaccinated

Paladin Security:
Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits:
Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 1