Security Dispatcher

Are you ready to suit up?

If you are looking for a role where you carry significant responsibility and work at the heart of security operations, this is the one for you! As a Security Dispatcher within our North York Control Centre, you will play a crucial role in monitoring activity, coordinating field personnel, and ensuring clear, accurate communication between guards, clients, and supervisors.

We provide real opportunities for growth—many of our frontline team members advance into leadership and operational roles. We’re growing our ranks in North York! With our expanding operations, we have a position that will support your career goals and offer a stable, long-term opportunity.

What's in it for you?

• • Starting wage: $21.50/hour, plus $0.50 overnight premium

  • Guaranteed 40 hours per week

  • Overnight continental rotational schedule (20:00–08:00)

  • Comprehensive health and dental benefits

  • Uniform provided at no cost

  • Opportunities for advancement within the organization

  • Ongoing professional training through our training platform

  • Supportive team environment in a modern Control Centre setting

What does a Dispatcher in Toronto do?

• • Monitor and oversee all communications within the assigned operational area

  • Coordinate with mobile patrol units, static guards, supervisors, and clients

  • Receive, assess, and assign work instructions based on priority and resource availability

  • Maintain accurate logs, dispatch records, and incident documentation

  • Relay important updates such as road closures, traffic issues, or operational changes

  • Organize and allocate resources efficiently during regular operations and incidents

  • Assist with emergency response coordination when required

Qualifications to become a Dispatcher

• • High school diploma or equivalent

  • Strong communication skills (English required; bilingualism an asset if applicable)

  • Ability to work overnight 20:00–08:00 continental rotational schedule

  • Strong computer skills and ability to learn dispatching/monitoring software

  • Reliable, detail-oriented, and able to remain calm during high-pressure situations

  • Eligible to work in Canada

  • Ability to reliably commute to our North York Control Centre

  • Comfortable working in a fast-paced control centre environment