Associate, Strategic Partnerships

Think Research is a leader in delivering knowledge‑based digital health software solutions. Our mission is to organize the world’s health knowledge so everyone gets the best care.

We create evidence‑based, cutting‑edge healthcare technology that supports clinical decision‑making, standardises care, and improves patient outcomes. For over a decade, our cloud‑based, EMR‑agnostic tools have empowered clinicians across primary care, acute care, and community or seniors care.

Today, Think Research serves over 13,000 healthcare facilities across five continents, reaching more than 300,000 doctors, nurses, and pharmacists. If you’re passionate about improving patient care through technology, this is the place for you.

About

The Role
Reporting to the EVP, Sales, the Associate, Strategic Partnerships is a commercially‑minded professional who thrives in collaborating with diverse stakeholders and teams. This role supports and manages ongoing service delivery for our high‑value clients and acts as an inside sales resource for the Healthcare Education & Media business line. You’ll develop sales and account plans, drive efforts within assigned accounts, and focus on nurturing, identifying, and creating upsell and renewal opportunities—primarily within Oncology Education—to fuel client success and growth.

You’ll also play a critical role in supporting the Senior Director of Strategic Partnerships and the broader team pipeline by handling key administrative and client success functions, including managing end‑to‑end grant submissions, overseeing sales renewal processes, ensuring timely client follow‑up, and maintaining accurate metrics reporting.

Responsibilities

Achieve individual and overall organization sales targets, ensuring deliverability of programs and return on investment to meet customer objectives and expectations.

Directly manage key accounts to drive retention, growth and cultivate lasting relationships and loyalty.

Develop account inside sales plans and selling strategies to reach individual and company annual sales targets.

Implement strategies to drive renewal business as well as new business with an existing customer base.

Support Senior Director of Strategic Partnerships in building and maintaining client relationships within the pharmaceutical and biotech sectors with a focus on Oncology.

Report progress, success and return on investment to clients throughout the account lifecycle.

Execute the process for grant, proposal, and sponsorship agreement submissions, ensuring all administrative requirements are met.

Provide regular reporting and tracking of personal sales pipeline, forecasts, and CRM in relation to the organization’s sales targets and KPIs.

Establish and maintain productive peer‑to‑peer relationships with cross‑functional team members.

Work remotely with some travel required for team, client and company meetings within the Greater Toronto area.

Requirements
The role requires an individual with strong communication skills (written, verbal and presentation), with a proven track record of direct sales achievements and sales results success, who is dynamic, organised, professional, able to work in a fast‑paced environment, and able to interact with client management at all levels. The ability to understand client objectives and translate them into proposed tactics is critical to success as is strategic foresight and the ability to identify growth opportunities for additional business.

University degree in Science, Health, Business, or related discipline.

Minimum of 2+ years experience in oncology pharmaceutical sales and/or marketing is a must.

Proven success with 5+ years in a sales or business development role (healthcare industry‑related preferred), ideally with client management experience.

Experience in Continuing Medical Education (CME), pharmaceutical marketing, and/or pharmaceutical advertising industries is an asset.

Demonstrated experience with process management, proposal/grant coordination, and detailed reporting (digital media/marketing engagement, CRM management experience strongly preferred).

Proven ability to foster strong client relationships and support efforts to generate new…