Sales Manager

Job Summary

We are committed to welcoming people with disabilities who are accompanied by a service animal in all areas of our Hotel, that are open to the public except where the animal is otherwise excluded by law.

• Determines and actively solicits prospective customers garnered from existing market information and resources.
• Develops and maintains prioritized customer accounts and prospecting mailing lists.
• Solicits, prospects, and develops leads and quotes.
• Generates and presents proposals and contracts.
• Negotiates group bookings within established parameters.
• Independently generates new business and revenue objectives outlined in the action plans.
• Prepares and presents tailored presentations for prospective clients.
• Entertains potential and existing clients.

• Attends and participates in related business activities, out-of-town sales trips and trade shows as required.
• Participates in an annual incentive plan – based on achievement of activities and revenue goals.

• Coaches and counsels Sales Coordinator to maximize productivity.

• Complies with hotel policies and procedures.
• Highly visible with an accommodating attitude at all times.

• Minimum of 2 years experience as a seller in hospitality, preferably hotels.
• Positive attitude and supportive, team based, approach towards the attainment of the hotel's goals.

• Computer literacy (Delphi, Word, Excel).
• Ability to understand and interpret financial data.

• Bachelors Degree and/or Hotel Management Degree preferred

• Highly focused ‘hunter’ working towards accomplishing monthly quotas linking sales activities, room night generation and new business leads.
• Must be results oriented with ability to be flexible to changing market conditions.

• Excellent written and verbal communication skills essential.

• Ability to travel and work flexible hours and days.

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.

If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.