Cruise Expert

Leadership | Global Talent Acquisition & Operations

Join Kensington as a Cruise Expert – Luxury Travel Sales

Design unforgettable, tailor‑made cruise journeys across the world! As a Cruise Expert, you will craft bespoke cruise + land itineraries for luxury travelers. From first consultation to final farewell, you will inspire clients, design deeply personal and immersive journeys, whilst driving high‑value sales.

This is a consultative sales role—no cold calling, no scripts. Just warm leads, relationship‑building, and luxury‑level service.

• Consult with travelers and provide expert cruise guidance (remote sales)
• Build custom cruise and FIT itineraries; source availability and manage bookings
• Drive revenue—nurture leads, negotiate, handle objections, and close
• Deliver best‑in‑class service and maintain long‑term client relationships
• A collaborative team player who thrives in high‑energy environments, leads with accountability and solutions‑based mindset

• Experienced cruise professional with strong destination knowledge (Europe, Alaska, New England an asset)
• Strong storyteller and communicator—verbal + written
• High‑performing consultative seller who thrives in target/KPI environment
• Detail‑oriented, resourceful, and comfortable working in a fast‑paced, collaborative environment

• 3–5+ years in consultative luxury cruise sales
• Proven track record exceeding monthly sales goals
• Experience building complex FIT itineraries
• Strong organization, multitasking, and problem‑solving skills
• Familiarity with luxury cruise lines (EU/NA markets an asset)
• Experience selling Ocean and River cruise itineraries, Expedition is an asset
• Experience with local DMCs is an asset

• Luxury clientele + high‑value sales opportunities
• Professional development and long‑term career growth
• Working alongside an incredible, dynamic team

We thank all candidates for their interest. However, only those selected for an interview will be contacted.

Location:

Toronto, Ontario, Canada