Senior Business Development Executive

Senior Business Development Executive

The Senior Business Development Executive role requires the ability to identify, engage, and consult with prospective TELUS Digital customer stakeholders across different lines of business, including executives, finance, information technology, and sourcing. You will engage with prospects to analyze their business and develop and execute sales pursuits that result in the sale of managed IT services and programs to resolve specific business needs.

You are responsible for representing and selling TELUS Digital’s portfolio of customer experience solutions & services, analytics, AI, and automation (including GenAI); application services (development, systems integration, testing, and sustainment); hybrid cloud services; and digital workplace services.

• Run TELUS Digital sales engagements from initial discovery, qualification, solution scoping and development, proposal development, negotiation, and contracting.
• Creatively source your own pipeline via networking, referrals, events, marketing collaborations, outbound prospecting, etc.
• Identify, build, and develop a network of key business stakeholders, decision makers and influencers in target and existing markets.
• Prepare business cases, proposals, presentations, quotations, contracts, and supporting documentation as required.
• Maintain TELUS Digital’s perception as a trusted advisor throughout all client interactions.
• Maintain high levels of knowledge and expertise regarding our customers, their industries, outsourcing, managed services, digital transformation, and information technology, and adapt to the customer buying processes at each stage of maturity.
• Close multi‑year IT and CX outsourcing and IT services agreements.

• Experienced in developing, leading, and influencing C‑Level discussions with target clients.
• Interpersonal skills – Exceptional listening and communication skills and ability to build rapport with customers and diverse audiences in a variety of settings.
• Commercially astute with an intuitive understanding of the stage of a prospect’s decision‑making process and the steps needed to manage that process, especially for prospects who are first‑time outsource rs.
• Ability to construct a convincing business case, express it clearly, and gain consensus around decisions, plans and actions.
• Ability to excel in a cross‑functional team environment to maintain effective relationships across functions, across TELUS and other organisations.
• Success in closing both direct‑to‑customer contracts and partner sales motions.
• Hunter mindset & experience – documented track record of sourcing your own pipeline and exceeding sales targets.
• Strong sales pursuit and closing skills & prioritization of tasks through logical analysis.
• Strong funnel management skills.
• Demonstrated negotiation skills.
• Bilingual English & French fluency is a plus.

• 5+ years of Hunter Sales experience.
• Proven track record of selling and closing IT and CX outsourcing and IT services programs demonstrated through performance vs. sales quota.
• Post‑secondary education preferred.
• Experience working in a global company.
• Experience selling managed services required.
• IT service provider and industry‑related sales certifications an asset.

The base compensation range for this position is CAD $132,000K – CAD $165,000K annually, commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

• We passionately put our customers and communities first.
• We embrace change and innovate courageously.
• We grow together through spirited teamwork.

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability. We are proud to be an equal‑opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.

TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi‑shore, multi‑language programs offer safe, secure infrastructure, value‑based pricing, skills‑based resources and exceptional customer service - all backed by TELUS, our multi‑billion dollar telecommunications parent.