Inside Sales Representative; m​/f​/x

Overview

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As an Inside Sales Representative at Lawo, you will support the Sales Organization by selling support contracts and training programs.

• Primary responsibilities are executing, managing, and growing sales of support contracts (SLA’s) and Lawo Academy (Training) sales opportunities through renewals and new sales.
• Manage the lead lifecycle and coordinate communications to ensure timely follow-up and customer engagement.
• Help develop and support sales campaigns and promotional initiatives by executing targeted outreach and follow-up.
• Support Front Line Sales colleagues with their sales efforts when requested.
• Quickly develop knowledge of Lawo product and solution portfolio.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Assist the Sales Support team with quote creation and Jira management when required.
• Occasionally attend trade shows, sales meetings, and road shows.
• Long-range responsibilities may include managing small to mid-size sales opportunities.

• Able to consistently close sales opportunities.
• Strong knowledge of the broadcast and technology sectors preferred.
• Excellent verbal and written communication skills.
• Active listener with an ability to identify customer needs.
• Organized and focused with strong time management capabilities and the ability to prioritize tasks and meet deadlines.
• Some presentation skills, specifically the ability to convey technical concepts to non-technical audiences.
• Adaptability and willingness to learn new tools, technologies, and processes.

• 2+ years of experience in inside sales, sales support, or customer service—preferably in the broadcast or media technology industry.
• Some knowledge of Lawo’s product portfolio is a plus.
• Bachelor’s degree or equivalent.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with CRM (Dynamics 365, Salesforce, Hub Spot) platforms is preferred.

• Job location:
  
  Toronto, Ontario
• Competitive Salary and attractive bonus
• 4 Weeks Vacation, plus Holidays
• Extended Health Care Benefits
• Life/AD&D & Long Term Disability Insurance
• 401K with Company Match
• Personal growth within an international environment