Design Specialist

Why join us?

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Are you a creative professional with a passion for interior design and a proventrack recordin sales? Do you thrive in a client-facing environment where you can bring iconic modern design to life? If so, our Design Within Reach store is looking for you.

What We Offer :

Competitive hourly base with uncapped commission on shipped items

Performance-based bonus plan

Medical, dental, and vision insurance

Basic Life, Accident, Short-Term and Long-Term Disability

Paid vacation, holidays, and parental leave

Pension Plan Employer Match

Generous employee discounts

Ongoing professional development opportunities

Store

Hours:

Open daily, Sunday through Saturday (weekend and holiday availabilityrequired)

About the Role:
As a Design Specialist,you’llblend your design sensibility with consultative selling skills to deliver exceptional client experiences.

You’llrepresent legendary designers like Charles and Ray Eames and brands such as Herman Miller and Knoll, while building lasting relationships with clients and the local design community.

You’llreport directly to the General Manager and play a key role in drivingthe store’ssuccess.

What You’llDo:

Drive salesby delivering personalized design consultations and solutions that meet client needs

Build andmaintainrelationshipswith clients, trade professionals, and the local design community

Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics

Leverage your designexpertiseto guide clients through product selection, space planning, and styling

Manage the full client lifecycleusing CRM tools and outreach strategies to exceed sales goals

Maintain visual merchandising standards and contribute to the overall aesthetic of the store

Stay currenton product knowledge, design trends, and industry developments through training and self-study

Conduct in-home consultationsand attend off-site meetings with trade clients as needed

What We’re Looking for:

Adesign-savvy sales professionalwith a passion for modern interiors

Experienced in retail sales, design consulting, or customer success (preferred)

Background in interior design, architecture, or related field(preferred)

Skilled inclient needs assessment, problem-solving, and relationship building

Proficient with Microsoft Office, and design tools (e.g., Sketch Up, AutoCAD, or similar)

Able to lift 20+lbsand work in a fast-paced, team-oriented environment

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation

range for this role is $30.00 - $32.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This posting is for an existing position that is currently open.

Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities.