Customer Business Manager

Be among the first 25 applicants

As a Customer Business Manager, you will develop and execute annual and long-term business plans toward the profitable achievement of sales targets and budgets for various Kao customers.

You will drive outstanding marketplace results through data‑driven benchmarking, category management, and trade marketing strategies and strong business relationships with strategic customers. You will collaborate with strategic customers to build and execute joint business plans that achieve sales and profitability targets while driving category and brand growth.

Kao Canada offers a generous benefits package and a competitive salary range of $75,000 – $95,000.

• Develop and implement business plans and promotional programs that will achieve the sales budget and increase market share.
• Negotiate all promotional activity, listings, distribution and shelf placement at the account.
• Negotiate annual business plan and trade terms.
• Analyze a large volume of data to spot trends and interpret numbers to create positive outcomes.
• Regularly visit account head office to meet with account personnel.
• Attend retail store visits to observe store‑level dynamics and share insights.
• Overall responsibility for the account P&L.

• Bachelor's degree.
• 1–2+ years of sales and trade marketing management experience in the CPG industry.
• Preferably experience in a beauty‑care environment with understanding of hair‑care and skin‑care categories.
• Microsoft Office proficiency.
• Excellent organizational skills.
• Collaborative mindset working closely with Category Management and Trade Marketing.

Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

A friendly and flexible work environment with competitive salaries, benefits, ongoing development, and opportunities to enhance skills and deliver tangible results. At Kao, your voice will be heard and your opinion matters. We value entrepreneurial thinking and innovation.

We welcome applications from people of all backgrounds and celebrate diversity. In line with our diversity commitments, we encourage applicants from all areas of the global community.

To learn more about why 33,000 people across the globe chose careers with us, visit

All qualified, interested employees are encouraged to apply. Kao is an Equal Opportunity Employer. All decisions are made without regard to race, sex, color, national origin, religion, age, disability, or veteran status. Kao Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

• Entry level

• Full‑time

• Sales and Business Development

• Personal Care Product Manufacturing