Manager, Sales

Role Overview

Manager, Sales (Public Sector) is a seasoned sales and operations leader responsible for designing, recruiting, developing and leading a high-performance sales team with consultative selling skills and technology expertise. The role focuses on value‑based selling, technology services, and operationalizing disciplined sales cycle management, forecasting, and pricing.

• Strategic Sales Operations and Team Leadership (60%) – support the development, leadership and execution of the sales strategic plan, establish coverage models and territories, and lead the team in building trusted advisor relationships.
• Lead the team in developing and executing account strategies, preparing proposals, negotiating contracts, and maintaining pricing integrity.
• Support sales with solution training and pre‑sales support for Microsoft solutions.
• Work with operations to manage client expectations, resolve escalations, and maintain GP levels within current sites.
• Monitor and report on sales performance metrics, set activity measures, and provide coaching and mentorship.
• Support corporate initiatives, marketing collateral, and represent the company at events.
• Contribute to the creation of new solutions and strategies for market growth.

• Education: University or College education with 8+ years of experience and proven success in Process Automation or software.
• Skills and
  
  Competencies:
  
  Excellent visual, verbal and written communication; team player; self‑starter; creative problem solver; work under short deadlines; conflict management; ability to achieve results; strong understanding of Automation, AI, advanced capture, and business process outsourcing.

Ricoh is an integrated solutions provider that empowers digital workplaces. We deliver services, solutions and technologies that create outstanding customer experiences and drive business success worldwide. Join our passionate, purpose‑driven team to help shape the future of high‑performance culture.

• Medical, dental, life, and disability insurance coverage.
• Retirement plan with company matching contributions.
• Employee tuition assistance programs.
• Paid vacation time and holidays annually.
• Other benefits for health and wellness, and ongoing personal and professional development.

Mid‑Senior level

Full‑time

Sales and Business Development

IT Services and IT Consulting

Toronto, Ontario, Canada

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