Sales Development Representative

About

Owner is the all-in-one platform that restaurants use to succeed online.

Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.

You can think of it as Shopify meets Hub Spot, but specifically for restaurants.

Learn more about the problems we are solving for our customers here.

Our vision

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Our traction

In just over 3 years we've generated tens of millions in revenue, served millions of guests, and processed hundreds of millions of online orders.

More importantly, we’ve helped thousands of restaurant owners save their businesses - and not only survive, but thrive.

Our team

Our team grew from under 100 to nearly 200 talented people in 2024. We’ve got top talent from the most successful companies in SMB software, including:
Shopify, Hub Spot, Door Dash, Service Titan, Rappi, Faire and Stripe.

We’ll be scaling even faster in 2025 to keep pace with our customer growth.

Where we work

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our employees are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

Why we are looking for you

is looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for people who are passionate about helping small businesses grow, have a track record of sales excellence, and are committed to building trusting relationships with restaurant owners.

This opportunity is all about connection and collaboration! It requires being in the office 5 days a week at our amazing location at Queens Quay and Bay Street in downtown Toronto.

• Follow up with and engage warm inbound leads, maintaining a steady flow of prospects to drive revenue growth and expand market reach
• Talk to potential customers and collect their feedback to help improve our marketing and sales methods, making sure our product meets what the market needs
• Work closely with your team to improve the inbound SDR strategy, sharing ideas that can help shape our overall sales approach
• Continuously learn by collaborating with the sales team, sales leaders, and cross-functional team members
• Go above and beyond delivering your quota to help your teammates and the company succeed

• 1+ years of experience in software sales; preferably SMB SaaS sales
• Demonstrated history of consistently exceeding personal and professional goals, with a strong commitment to excellence in all endeavors
• Proven ability to set high standards for oneself and consistently meet or surpass expectations in both work-related tasks and personal development initiatives
• Confident communicator with strong persuasion skills and a determined, persistent approach
• Customer-obsessed sales approach, demonstrating a deep commitment to understanding and addressing the unique needs of each restaurant owner
• Dedication to building long-term relationships with customers, prioritizing their success over short-term gains
• Curious, lifelong learner mindset with a passion for continuous improvement, staying updated on industry trends and best practices, and showing enthusiasm for applying newly acquired knowledge to improve job performance
• You excel in a dynamic, fast-paced environment where adaptability is key, demonstrating grit, competitiveness, and resilience in the face of challenges
• Experience with restaurants or small businesses…