Behavioural Insights Manager

As a Behavioural Insights Manager, you’ll lead qualitative and quantitative research, present the insights from your research, assist decision makers in applying them, and be called upon to invent solutions that apply behavioural solutions to solve business problems.

• Uncovering and challenging client assumptions, intuitions and prior knowledge
• Performing desk research, data analysis and stakeholder interviews to understand and document the project context
• Finding and synthesizing relevant research across behavioural science-related fields
• Leveraging established frameworks to better understand the precursors of the targeted behavior
• Adapting proprietary and third-party data gathering instruments to uncover barriers associated with these precursors
• Conducting randomly controlled trials in both laboratory and field settings
• Generating hypotheses and validating them through targeted fieldwork
• Analyzing and synthesizing qualitative and quantitative findings to answer core questions
• Prioritizing findings and distilling key insights by collaborating with other consultants and directors to produce client-facing deliverables
• Presenting findings to internal and client stakeholder groups
• Producing reports that highlight key insights in user-friendly ways
• Advocating for Behavioural Insights across the organization

Experience/Skillsets:

• Desired experience includes but is not limited to: designing and deploying experiments, conducting A/B tests, building psychometric surveys, conducting customer insights research, insights analysis, organizational change management, and behavioural reviews with a focus on communications.
• An advanced degree (MSc / PhD) in psychology, behavioural science, or a related discipline. Or equivalent experience working in an applied behavioural science role.
• Communications expertise; strong verbal & written skills are a must
• Ability to understand business needs and develop project plans that will meet those needs effectively.
• Holistic, strategic thinker who constantly connects the dots between ideas, problems, products, channels, and how ethical & sustained impact can be achieved
• A strong initiative and ability to navigate ambiguity and complex environments
• An independent thinker with strong initiative comfortable working in an often ambiguous and dynamic environment

Specific

Education Requirements:

• University or Post-Secondary education required.
• Experience in communications development and optimization an asset.

Work Location:

Workplace Model:

Primarily Onsite (4 days a week in office)