Supervisor, Quality Assurance Laboratory

Supervisor, Quality Assurance Laboratory page is loaded## Supervisor, Quality Assurance Laboratory remote type:
Supply Chain and Wholesale (Head Office) locations:
Toronto, Ontario time type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
March 3, 2026 (13 days left to apply) job requisition :
JR26-27610
** Location Address:
** 100 Queens Quay East, 9th Floor, Toronto
** Number of Openings:
** 1
* * Pay:**$65,203.00 - $
** Job Posting

Description:

**** This is an onsite role** **#LI-Onsite
**** Supervisor, QA Laboratory and Sensory Services
** If you have a track record of enhancing laboratory and sensory testing services, empowering a team to deliver results, and thrive in a customer centric and dynamic environment, then this is the role for you!
** About the Role
***** Quality Assurance Laboratory
**** Plan, coordinate and supervise analytical testing programs and monitor laboratory performance within an ISO 17025 and ISO 9001 quality management system (QMS)
* Supervise the development and validation of new methods of analysis to evolve the QA laboratory testing services
* Support the sourcing of new laboratory instrumentation and oversee its commissioning
* Supervise equipment calibration, preventive maintenance and service programs by troubleshooting equipment problems, coordinating repairs and service solutions
* Act on non-conforming analytical data by evaluating and responding to out-of-control values and implementing required corrective actions following QMS protocols
* Monitor and measure performance of laboratory operations, and take measures to continuously enhance service levels
* Support configuration of laboratory applications, including LIMS, data processing tools and statistical process control applications
* Respond to inquiries on product testing, interpretation of results and governing policies and regulations, from internal and external clients
* Support and coordinate internal and external audits. Perform departmental internal audits.
* Ensure duties are performed in accordance with the Occupational Health and Safety Act and LCBO corporate safety policies
*** Sensory Evaluation
**** Manage the sensory programs to ensure accurate and valid analysis, consistent with LCBO product testing requirements, ISO 9001 standard and client expectations
* Design and implement sensory panels’ qualification programs to facilitate selection and configuration of best-in-class sensory panels
* Design, plan and implement sensory evaluation methodologies to support sensory testing programs, research and development
* Configure and maintain sensory applications that support the sensory operations
* Select, configure, train and develop sensory panels; build statistical and analytical reports to monitor panels’ performance and plan strategies to improve performance where applicable.
* Liaise with clients and internal stakeholders to ensure LCBO policies and procedures are followed when products are submitted for sensory evaluation
* Perform sensory evaluation on various types of beverage alcohol products in accordance with established standard operating procedures. Oversee the production of sensory kits for internal and external clients
** About You
*** Bachelors’ Degree in chemistry, biochemistry, chemical engineering, food science or equivalent
* Minimum 3 years experience in analytical testing of beverage alcohol products, sensory science and statistical analysis
* Practical implementation of QMS including ISO 17025 and ISO 9001
* Practical knowledge of proper quality control protocols and good manufacturing practices relative to the beverage alcohol industry obtained through a variety of courses or work-related experience
* Ability to perform sensory evaluations on all types of beverage alcohol products
* Advance computer skills;
Windows based operating systems, LIMS, MS Excel, MS Word, MS Access, MS PowerPoint, MS Visio, Compusense/other sensory analysis software, statistical analysis software tools and analytical instrument integration software
* Experience in supervisory responsibilities required under the Ontario Occupational Health and Safety Act.
* Practical experience in union and management relations with…