Field Technical Manager

QA/QC Technical Manager

Location: Canada (National Role – Travel Required)

Company: Applied Industrial Flooring Canada

We are seeking an experienced QA/QC Technical Manager to lead, strengthen, and continuously improve our quality assurance and quality control programs across Canada. This is a senior, hands-on leadership role responsible for establishing best practices, documenting standardized QA/QC processes, training teams, and ensuring consistent execution across all branches.

The ideal candidate combines deep technical flooring expertise with strong people leadership and thrives in both field and strategic environments. This role requires regular travel across Canada to support branches, oversee implementation, coach teams, and drive a culture of quality, accountability, and continuous improvement.

• Lead the development, implementation, and continuous improvement of company-wide QA/QC processes
• Establish best practices for industrial and commercial flooring systems and ensure consistent application across all branches
• Create, maintain, and continuously improve QA/QC documentation, standards, and technical guidelines
• Train, mentor, and support field teams, supervisors, and managers to ensure adherence to QA/QC standards
• Conduct site visits, audits, and technical assessments across Canada
• Work closely with operations, project managers, and field crews to proactively identify and resolve quality issues
• Act as a technical authority for flooring systems, installations, and failure analysis
• Foster a positive, collaborative, and high-performance work environment
• Drive continuous improvement initiatives focused on quality, efficiency, safety, and workmanship
• Support new products, systems, and technologies through evaluation, testing, and team training

• Minimum 5+ years of hands-on field experience in industrial and commercial flooring
• Strong technical knowledge of multiple flooring systems, including:
• Epoxy flooring systems
• Urethane and polyaspartic systems
• Polished concrete
• Other resinous and specialty flooring technologies
• Proven experience leading, training, and developing teams in the field
• Demonstrated ability to build strong relationships and create a positive work environment
• Solid understanding of QA/QC principles, documentation, and process improvement
• Comfortable working in both field and office environments
• Strong problem-solving, communication, and organizational skills
• Willingness and ability to travel extensively across Canada
• French language skills are an asset

• A technical leader who leads by example
• Someone passionate about quality, craftsmanship, and continuous improvement
• A professional who balances technical expertise with people leadership
• A candidate who enjoys teaching, mentoring, and raising standards across teams

• National impact with the ability to shape and elevate QA/QC standards company-wide
• Opportunity to work with experienced professionals in a collaborative environment
• A role where your expertise directly influences quality, growth, and long-term success
• Competitive compensation and growth opportunities