Admin Volunteer

Positions Available: 1

Job Type: Volunteer

Work Schedule:

11:00 AM and 3:00 PM at least 2 days per week, availability more than 2 days per week is preferred

Closing Date:
March 6, 2026

Friends of Ruby is dedicated to supporting the well‑being of 2

SLGBTQIA+ youth aged 16‑29 through mental health services, social programs, and housing. We operate a Youth Centre, offering barrier‑free counselling, hot meals, and community programming, and a Transitional Home, providing emergency and long‑term housing with life‑skills support.

If you are passionate about creating safe, inclusive spaces for marginalized youth, this is your chance to make an impact as an Admin Volunteer!

As an Admin Volunteer, you will be responsible for:

• Be a friendly, non‑judgmental presence, welcoming youth into the Friends of Ruby Youth Centre.
• Provide youth with directions to the space, service, or program they are looking for.
• Answer questions youth may have about our programs or services upon entry.
• If a youth is in need of de‑escalation, direct them to the de‑escalation room and inform a Friends of Ruby staff member.

• Receive all packages and scheduled donation deliveries brought to the Youth Centre.
• Inform relevant Friends of Ruby staff when a package or delivery has arrived for them.

• Manage incoming phone calls to the telephone line, including call transfers to correct staff members, reviewing voicemail messages, and providing follow‑up as necessary.
• Support office operations and maintain inventory for donations and office supplies.
• Perform other administrative duties as assigned.

• Experience with administrative work.
• Attention to detail and ability to handle confidential information.
• Comfortable greeting service users.
• Works well as a member of a team.
• Commitment to social justice, anti‑racism, anti‑oppression, housing‑first approach, harm reduction approach, and trauma‑informed care.
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).

• Identifies as a member of the 2
  
  SLGBTQIA+ community.
• Knowledge and experience in the sector.
• Personal Health Information Protection Act (PHIPA) training.
• De‑escalation training.
• Customer service experience or training.

• A welcoming, inclusive environment where your voice matters.
• The opportunity to make a lasting impact in the lives of 2
  
  SLGBTQIA+ youth.
• Flexible scheduling that fits your life.
• Growth opportunities in a mission‑driven organization.

• Satisfactory Vulnerable Sector Police Check clearance.

If you have accessed Friends of Ruby services in the past year, we kindly ask that you refrain from applying for this position. This policy helps to ensure objectivity and avoid potential conflicts of interest. We prioritize equal opportunity for all applicants and aim to maintain the integrity of our organization. We appreciate your understanding and commitment to a fair hiring process.

To ensure a fair and efficient hiring process, we kindly ask that all applications be submitted directly through the job posting link. We are unable to accept phone inquiries regarding this position. Due to the high volume of applications we receive, we can only contact candidates selected for an interview.

Friends of Ruby is committed to an inclusive and accessible hiring process. If you require accommodation at any stage, please inform our People and Culture team.

Preference will be given to members of the 2

SLGBTQIA+ community as part of our commitment to equity and representation.

Apply by March 6, 2026, and help us create brighter futures for 2

SLGBTQIA+ youth.

We cannot wait to hear from you!