Job Description & How to Apply Below
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The Azrieli Foundation is one of Canada’s largest philanthropic foundations, supporting initiatives in education, science & healthcare, research and the arts. Through strategic grants and partnerships, we strive to foster innovation, empowerment and drive positive change within these critical sectors in Canada and Israel.
Position Summary
The Holocaust Survivor Relations Specialist plays a central role in fostering compassionate, trauma-informed relationships with Holocaust survivors and their families while ensuring that all program operations, administrative processes, and data systems support and strengthen survivor engagement. This position is responsible for maintaining consistent, respectful communication; coordinating survivor-related activities across publishing, outreach, and education; and ensuring that all administrative and operational tasks uphold accuracy, dignity, and survivor-centered program excellence.
Key Responsibilities
Survivor and Family Support
Serve as a primary point of contact for Holocaust survivors and their families, providing respectful, patient, and trauma-informed support
Review background information and maintain familiarity with survivor histories, communication preferences, accessibility needs, and family context
Assist survivors and families in understanding program options, participation opportunities, and timelines, and provide ongoing support throughout engagement
Support survivors participating in educational programs, media engagements, and public events by coordinating logistics and ensuring accessibility and emotional readiness
Provide compassionate support to families of deceased survivors regarding legacy materials, permissions, archival requests, and continued program involvement
Program Coordination and Service Delivery
Coordinate survivor participation across publishing, education, outreach, and public programming to ensure consistent and survivor-centred service delivery
Assist in implementing survivor-focused programs and initiatives under the direction of senior staff
Respond to survivor- and family-related inquiries regarding publishing processes, distribution, events, digital access, and legacy matters
Liaise with internal teams and external partners, including educators, libraries, publishers, and service providers, to support coordinated program delivery
Records, Tracking, and Program Evaluation
Maintain accurate, confidential records related to survivor authors, families, program participation, permissions, and accessibility needs
Track survivor involvement, program participation, and distribution activities to support coordination and program evaluation
Assist in maintaining program statistics and preparing reports related to survivor engagement, distribution, and program reach
Support the organization’s evaluation of survivor-focused programs by monitoring participation trends and outcomes
Administrative and Operational Support
Provide administrative support related to survivor-focused projects, including scheduling, workflow tracking, and documentation
Assist with survivor-related publishing workflows, including permissions follow-up, review coordination, and manuscript tracking
Support inventory tracking and distribution coordination for survivor memoirs to schools, libraries, and community partners
Uphold privacy, confidentiality, and data protection standards when handling sensitive survivor and family information
Qualifications
Completion of a college or university program is required
Relevant experience working in a social service, community-based, nonprofit, or support-oriented environment may be considered in place of formal education, where appropriate
Demonstrated experience supporting seniors, Holocaust survivors, trauma-affected individuals, or other vulnerable populations is a significant asset
Strong empathy, professionalism, patience, and emotional intelligence, with the ability to engage respectfully with individuals who have experienced significant trauma
Experience providing direct, client-centred support, relationship…
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