Officer, Donor

Since 1983, Campfire Circle has delivered healing through happiness to thousands of kids with cancer or serious illness and their families across Ontario. Our programs are offered in paediatric hospitals across Ontario, in local communities, and at our medically supported overnight camps, offering year-round experiences that provide life‑changing moments of joy, connection, and resilience.

But we’re just getting started. Today, over 40,000 kids in Ontario face serious illness, many without access to the psychosocial support they urgently need. That’s why we have a bold vision: to grow from serving 3,000 campers a year to 10,000. We’re building a passionate, talented team to help make that vision a reality. When you join Campfire Circle, you become an integral part of a dynamic team helping to transform the lives of thousands of kids with serious illness, alongside our dedicated community of volunteers and donors.

Help us give back the joy of childhood to every kid with serious illness who needs it most.

Join Campfire Circle as we embark on an exciting campaign to expand programs to serve thousands more children with serious illness in Ontario. Reporting to the Director, Donor Experience & Insights, the Officer, Donor Experience leads the development and implementation of stewardship and recognition strategies that enhance donor engagement and retention. In this role, you will play a key role in creating meaningful moments ensuring donors feel valued by delivering impactful recognition opportunities and data‑driven stewardship initiatives.

Donor Stewardship & Engagement:

• Develop, execute and evaluate donor stewardship strategies for donors at all levels, and ensuring donors are engaged and informed on the use and impact of their giving.
• Work collaboratively to create an annual plan for donor communications that is aligned with overall stewardship program including timing and strategy for holiday cards, annual report, acknowledgement letters, thank you calls and other personalized donor experiences
• Collaborate with relationship managers to develop thoughtful and personalized stewardship strategies with a focus on meaningful engagement, and personalized approaches for major gift donors.
• Lead the drafting, tracking and fulfillment of gift agreements, including documentation in Raisers Edge and timely execution of donor commitments.

• Collaborate to develop and implement integrated creative and thoughtful donor recognition opportunities across both physical and digital platforms that align with donor preferences, recognition guidelines and organizational values.
• Manage the creation, installation and maintenance of donor recognition signage and recognition walls, collaborating with internal and external stakeholders to coordinate the development of mock‑ups and tracking all signage in Raiser’s Edge.
• Lead the annual review of donor recognition signage, including assessing existing installations, identifying updates and coordinating with internal teams and vendors to ensure timely implementation.
• Collaborate with Marketing & Communications to create compelling recognition materials and presentations to enhance engagement.
• Manage and maintain the inventory of named and available spaces, and other fundable opportunities such as capital and program investments to ensure strategic alignment with donor engagement and fundraising priorities.

• Lead the development and execution of donor impact reports, ensuring content is meaningful, and aligned with donor expectations and organizational priorities
• Collaborate with Marketing & Communications, Finance and Programs on the development of personalized impact reports and sponsor fulfillment reports, including managing the project timeline, variations required to fulfil donor requirements, and the impact reporting calendar.

• Collaborate with donors, relationship managers and other stakeholders to ensure in‑kind donations align with organization needs and donor expectations while ensuring properly acceptance stewardship and recognition.
• Work with program and site teams to manage and…