Coordinator, Community Wellbeing & Support; Casual​/Relief

Coordinator, Community Wellbeing & Support (Casual/Relief)

Anyone is invited to apply for this position.

ABOUT THE PROJECT

The 519’s Community Wellbeing Plan is a multi-year, cross-organizational plan focused on advancing community wellbeing, resilience, safety, and belonging by deepening The 519’s local and community development, engagement and activation activities. This inter-departmental team works closely with staff across The 519, partner organizations, and neighbourhood actors in the development and implementation of the plan. This exciting opportunity is well suited for energetic, inventive thinkers with a commitment to equity, 2

SLGBTQ+ communities, and on the ground community-based work.

PRIMARY FUNCTION

Reporting to the Manager, Community & Peer Programs, the Casual Coordinator, Community Wellbeing & Support provides community-facing leadership, engagement, and crisis-responsive support that advances The 519’s Community Wellbeing Plan. This role is called upon on a casual/relief basis as required to ensure continuity of community wellbeing, safety, and engagement functions during peak service times, special events, staff absences, emergency responses, and periods of increased community need.

This position serves as a first point of contact for community members entering The 519 and plays a critical role in maintaining a safe, welcoming, and well-activated community centre and neighbourhood environment. The role requires independent judgment, advanced crisis prevention and intervention skills, and the ability to lead community-facing activities with minimal supervision during assigned shifts.

The position supports and leads low-barrier community programming, lobby and building animation, neighbourhood engagement, outreach, and emergency response activities within The 519 building, Barbara Hall Park, and the Church-Wellesley neighbourhood. The role contributes directly to community safety, social cohesion, harm reduction, neighbourhood development, and access to essential supports for diverse 2

SLGBTQ+ communities, including people experiencing houselessness, substance use, mental health challenges, violence, and social isolation.

KEY ACCOUNTABILITIES

• Act as a visible and engaged community-facing presence in The 519’s lobby, program spaces, and outdoor areas/neighbourhood, welcoming community members and ensuring safe, inclusive, and respectful engagement and use of space.
• Provide leadership during assigned shifts in the delivery of low-barrier community supports, building/neighbourhood animation initiatives, and referrals and supplies distribution.
• Utilize advanced relationship-building, crisis prevention, de‑scalation, and crisis intervention skills to respond to complex interpersonal conflicts, safety concerns, and critical incidents involving community members, volunteers, or visitors.
• Respond collaboratively to emergencies and critical incidents, including coordinating internal responses, mobilizing supports, and liaising with partner agencies as required.
• Support the enactment of The 519’s Hazardous Weather Plan during extreme weather events, including outreach, coordination of supports, and safety monitoring.
• Support low-barrier community programming and engagement activities in The 519 building, Barbara Hall Park, and the surrounding neighbourhood (e.g., arts-based activities, skills‑building workshops, community gatherings, park stewardship activities, outreach and tabling, festivals, etc.).
• Support the coordination and delivery of existing drop‑in programs, including program set‑up and tear‑down, food service, kitchen tasks, team debriefs, and participant support.
• Bridge basic needs gaps for community members through the provision of harm‑reduction supplies, food, clothing, shelter and housing referrals, health and mental health referrals, and emergency supports.
• Engage in outreach and relationship‑building with people who use drugs, including harm‑reduction supply distribution and community clean‑up using prescribed PPE.
• Support internal, neighbourhood, and partner capacity building through education and training, workshops, and engagement opportunities to deepen knowledge and practical…