Marketing & Communications Associate
Job in
Toronto, Ontario, M5A, Canada
Listing for:
Fidelity Investments
Full Time
position
Listed on 2026-03-14
Job specializations:
-
Marketing / Advertising / PR
Marketing Communications, PR / Communications, Digital Marketing
Job Description & How to Apply Below
Description
Who We Are
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.
Business Overview
Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.
-based firms. Fidelity Clearing Canada’s core values for solution delivery are centered around transparency, leadership, and collaboration.
How You’ll Make an Impact
The Marketing and Communications Associate is responsible for developing client communications, creating marketing content, and producing support materials for various related activities including but not limited to - product launches, company events, and client communications. This role works closely with the Marketing & Communications team and cross-functional partners to ensure timely, effective communication with clients and internal teams. Additionally, the Associate supports client engagements, sponsorships, and leadership events for Fidelity Clearing Canada (FCC).
This position reports to the Director, Marketing & Communications.
What You Will Do:
Client engagement, Product Launch & Support communication
Prepare client communications, including operational and product notices, urgent updates, and scheduled announcements.Composes product launch communication and manage distribution to relevant audiences.Work with SMEs, Product Managers, and Implementation Managers to create content for product launches.Collaborate with Strategic Account Management, Client Support and Application Support teams to deliver updates through appropriate channels (email, in-app) in a timely manner.Develop materials aligned with FCC brand guidelines to ensure consistency in tone, messaging, and professionalism.Marketing and Communications collateral
Create and refine marketing assets in collaboration with the Marketing & Communications team.Develop product sheets (internal and external) and informational materials to support product and feature releases.Prepare and update presentations and reports as required.Provide administrative support for marketing vendors, including invoice and expense processing.Coordinate schedules for speaking engagements with speaker resources and investment staff.Automation, AI, Digital Resources
Maintain and enhance the Marketing & Communications SharePoint calendar.Identify opportunities for improved reporting and dashboards (e.g., Power BI).Assist in producing reports, process maps, and templates to support FCC teams.Design and maintain landing pages for client communications and product updates.Event Management and Support
Collaborate with internal teams and stakeholders to execute client, prospect, and industry events.Prepare event materials, including presentations, invitations, marketing kits, and registration pages.Coordinate logistics such as venue booking, catering, collateral, and promotional items.Risk Management
Follow established data governance, privacy, and compliance procedures, including proper list handling, permission management, and secure sharing practices.Handle client and prospect data responsibly, ensuring accuracy and proper use within Salesforce, Marketo, and related marketing systems.What We Are Looking For:
Experience
3+ years of experience working in a fast-paced Product, Marketing/Communications role requiredExperience managing or operating projects from start to finish across…
Position Requirements
10+ Years
work experience
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