Communications Specialist; Communications

Communications Specialist (Employer Communications) page is loaded## Communications Specialist (Employer Communications) remote type:
Hybrid locations:
Toronto, ONtime type:
Full time posted on:
Posted 3 Days Agotime left to apply:
End Date:
January 22, 2026 (10 days left to apply) job requisition :
JR100102

End Date:
January 22, 2026

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different  
* is* different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life.

If this sounds like a fit, we’d love you to be a part of it.

*
* About the Role:

** The
** Communications Specialist, Employer Communications
** plays a key role in strengthening and scaling CAAT Pension Plan’s employer communications as onboarding grows in volume and complexity. This role equips employers with clear, segmented, and practical content to help navigate their transition to CAAT, engage employees, and build early trust in the Plan.

Working closely with internal partners, the Communications Specialist turns complex pension information into plain-language, accessible, and easy-to-use content across digital and email channels. This role helps modernize onboarding communications through repeatable templates, customized materials, and improved targeting by employer type, sector, size, and administrative capacity.
** As the Newest Member of our Team, You Will:
*** Quickly assess employer needs and recommend practical communication strategies, asking the right questions and turning insights into actionable plans—all with professionalism.
* Transform complex pension details into clear, user-friendly content for emails, toolkits, FAQs, and onboarding materials.
* Customize communications for different employer types and sizes, designing content that fits real HR and payroll environments.
* Work closely with internal teams to gather input, balance priorities, and align messaging while building trust and momentum.
* Guide employers through change with structured communications that reduce uncertainty and build confidence, anticipating employee questions.
* Apply brand voice and editorial standards consistently, knowing when to simplify, escalate, or clarify in a regulated setting.
* Develop and refine templates and onboarding assets to support scale, reduce rework, and speed up delivery during busy periods.
** To Succeed, You Bring:
*** 3–5 years of relevant experience in communications (preferably in employer, B2B, member/customer communications, or regulated environments).
* College Diploma or University Degree in Communications, Journalism, Marketing, Public Relations, English, or a related field (or equivalent experience).
* Demonstrated ability to write and structure content that makes complex topics clear, practical, and engaging for non-expert audiences.
* Experience developing content across multiple formats and channels (email, web/portal, newsletters, toolkits, decks, FAQs).
* Working knowledge of accessibility and UX-informed writing (clear structure, scannable content, inclusive language).
* Experience in pensions, benefits, insurance, financial services, or another regulated industry is an asset.
* Bilingualism (English/French) is an asset.
* The target hiring salary for this position is $71,000.00 - $83,500.00. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.
** No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential…