Wigwamen Incorporated- Chief Operating Officer

The Opportunity  Wigwamen has a strong track record of growth and a secure housing stock. The Chief Operating Officer (COO) of Wigwamen will play a pivotal role in driving operational excellence forward and ensuring the efficient execution of strategic long-term activities. The COO will have an opportunity to co-lead the planning and execution of Wigwamen’s future housing expansions, as well as its unique approach to services and supports offered across its social initiatives.
Reporting to the Chief Executive Officer and working with managers and staff throughout the organization, the COO will plan, direct, coordinate and oversee all aspects of day-to-day operations. They will bring a strong track record of leadership within the non-profit housing sector, along with an understanding of the needs of the urban Indigenous community. They will be responsible for providing operational updates to the Board of Directors.
The Candidate  Qualified candidates will have proven experience working within the complexities and tempo of urban not-for-profit housing organizations and developers. They will be responsible for the day-to-day operations of the organization, always keeping tenants’ needs in mind. They must be highly motivated, responsive and adaptive to Wigwamen’s dynamic work environment.
Overseeing Wigwamen’s expansive housing portfolio requires a strong leader who can make quick, sound and informed decisions. They must be proactive, collaborative and supportive of Wigwamen’s staff throughout the cycles of capital planning, development, financing and operations.
Qualified Indigenous applicants will be prioritized through the selection process.

Key Responsibilities  1. Define and develop corporate strategies, policies, procedures, and programs. Convert organizational strategies and policies into specific objectives for subordinate areas of responsibility and monitor the accomplishment of such objectives.
2. Optimize operational efficiency and effectiveness in alignment with Indigenous values.
3. Enhance human resources management, including policy development and implementation, hiring and supervision of program and other staff.
4. Foster positive and productive government, community, and tenant relations.
5. Guided by the Board and co-led by the CEO, take the lead in the planning and development of a new strategic plan.
6. Assist the CEO and CFO with financial planning and reviews, and oversight of the financial management of the corporation.
7. Prepare funding proposals and oversee funding agreements and budgets.
8. Take a lead role with new housing developments and other projects.
9. Report to the CEO on all matters that relate to the activities of the corporation and be responsible for ensuring that the company fulfils its contractual and legal obligations.
10. Prepare written reports for the CEO, the Board of Directors, and/or funders, as required.
11. Act on behalf of the CEO in their absence.
Qualifications, Skills, and Abilities   Excellent interpersonal, verbal communication, report writing and facilitation skills. An understanding of the importance of respecting client confidentiality.
A record of sound executive judgement and decision-making.
Computer competency, including Word, Excel, e-mail, and other applications. Experience in project development.
Financial analysis and budget management.
Demonstrated ability to engage effectively with urban Indigenous communities. Strong advocacy skills to represent Indigenous communities within broader organizational or project contexts.
Experience in facilitating strategic, financial and operational planning. Experience working with and reporting to a board.
Education   A post-secondary degree in a related or complementary field, such as Business, Planning, Architecture, or equivalent combination of education and experience; a combination of education and lived experience will be taken into consideration.
Experience   Proven track record of success in a senior leadership role in the non-profit housing or related sectors, with a minimum of 5 years of experience in operations management and leadership.
A comprehensive understanding of the non-profit housing sector, housing issues and related legislation. Experience in related reporting, measurement, and evaluation.
Experience in the planning and development of new affordable housing projects. Experience working with various levels of government, including Indigenous, municipal, provincial and federal.
Demonstrated financial management and personnel administration abilities.
A record of building and maintaining relationships with community partners and funders.
A demonstrated record of providing leadership and motivating others, organizing work schedules, providing effective staff supervision, and developing policies and procedures.
Strong, positive relationships with Indigenous communities, particularly the Urban Indigenous population.
Salary Range  $110,000 to $130,000, depending on experience.

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