Operations Manager, Transportation Systems

Job Description

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Build the Future of Transportation Systems with Us.

As part of our Transportation Systems Group, you will shape the performance, delivery, and financial success of complex infrastructure projects that define how communities move. Your leadership will empower teams, elevate project delivery excellence, and drive the successful execution of our strategic plan across the market segment.

• Guide and direct project management employees on measures to mitigate project performance issues and risks, ensuring successful delivery on the contractual commitments and financial targets for the project portfolio to meet client expectations and achieve or exceed profitability targets.
• Conduct regular project reviews to ensure budget, schedule, risk, and cost to complete estimates are in order.
• Effectively communicate and manage the implementation of the operating plan and its objectives for the market segment, with primary efforts focused on project delivery excellence, financial performance, overhead cost management, cash collection, and adherence to the strategic plan. You will report back to the Senior Director of Operations and Project Controls on current performance and priorities to successfully close the month and quarter ends.
• Help develop the operating plan and financial forecasts in collaboration with the Senior Director of Operations and Project Controls, and the individual directors and managers.
• Help identify opportunities to increase revenue.
• Work closely with the finance, quality, legal/risk, and project delivery shared services to advance project management tools such as project status reports, ensuring proper deployment and utilization within the market segment.
• Promote collaboration across offices to ensure effective resource sharing, workload/resource balancing, and to bring the best the market segment has to bear to meet the needs of clients.
• Monitor business development investments to deliver acceptable returns on the investments, aligned with the regional market segment strategy and its backlog and sales targets.
• Champion WSP’s culture of safety, ethics, and compliance through visible leadership.

• Post-secondary education in business, or an equivalent field.
• Experience in management or project management within environmental planning, engineering, or related sectors that handle large, technical, and complex projects.
• A strong history of delivering quality financial performance and results.
• Advanced people and leadership skills to effectively manage relationships, achieve consensus, and drive results.
• Ability to assess situations proactively and creatively, demonstrating good judgment and informed risk-taking.
• Highly professional with strong written and oral communication skills.
• Confidence to influence a high‑calibre team, driving the business to higher performance levels and seizing opportunities both internally and in the market.
• A track record of creating a climate where people want to do their best by working collaboratively, empowering teams to solve problems, and fostering a clear sense of identity with the company.
• Internal WSP experience is considered a strong asset but not required.

We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.

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• Limitless opportunities start here. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition — because your growth drives ours.
• Flexible work, real balance – we recognize the importance of balance in our…