Senior Manager, Compliance

Toronto Corporate Office
Etobicoke, ON M8X 2X3, CAN

About this opportunity

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

The Compliance department is a key strategic risk function which is responsible for leading the execution of the Regulatory Compliance Management ("RCM") program for Meridian Credit Union and its subsidiary, Meridian One Cap Credit Corp (collectively, "Meridian"). This role contributes to Meridian’s RCM program, facilitates business units navigating regulatory changes, and ensures operational processes and procedures adhere to regulatory obligations. The role will also continuously monitor new regulatory developments and manage the regulatory library/inventory of all applicable governing legislation for both Ontario credit unions and federally regulated banks in the RCM system.

The Compliance department also supports Meridian’s Privacy Program.

Reporting to the Chief Compliance Officer & Privacy Officer - the Senior Manager, Compliance is a key member of the Compliance team that acts as a subject‑matter expert on regulatory and privacy risk and prepares comprehensive reporting to the Board of Directors (the "Board") of Meridian on the effectiveness of RCM and Privacy programs.

The Senior Manager, Compliance is accountable to work with internal stakeholders and conduct compliance and privacy impact assessments for new initiatives and projects; provide advisory support on regulatory and privacy matters; and continuously improve the effectiveness and efficiencies of the RCM and Privacy programs through technology adoption.

Key Responsibilities:

• Act as a regulatory risk subject matter expert, providing risk stewardship and oversight to the business lines, functions, and partners, including providing requirements for new products/services, reviewing customer-facing documentation including marketing material to ensure compliance with applicable legislation.
• Manage Meridian’s RMC tool including the inventory of applicable regulatory requirements and controls within the tool.
• When required, provide training/support to end‑users of the compliance tool.
• Conduct compliance impact assessments for business‑initiated changes to Meridian’s products, services, processes, or systems, to ensure regulatory compliance risks have been adequately identified and addressed.
• Enhance the methodology for the execution of regulatory compliance control assessments, testing, and monitoring.
• Oversee the resolution of all identified compliance issues promptly and elevate concerns to management as applicable.
• Monitor federal and Ontario regulatory developments impacting the business.
• Support the preparation of accurate and high‑quality Compliance reports appropriate for senior management, board of directors, and regulators.
• Through effective coaching, lead the independent second line testing and monitoring team.
• Support testing and monitoring of AML program elements and control areas to provide adequate quality assurance.

Consumer and Privacy Protection:

• Assist in managing Meridian’s privacy issue management process by investigating, documenting, and tracking privacy breaches and issues in a timely manner; work with Business Units to complete escalated privacy incident reports for Chief Privacy Officer review.
• Determine reporting requirements, draft detailed and timely summary reports to the Office of the Privacy Commissioner ("OPC") or provincial privacy commissioners, as applicable.
• Conduct privacy impact assessments for business‑initiated changes to Meridian’s products, services, processes, or systems, to ensure privacy risks are adequately identified and addressed.
• Support the preparation of reporting to senior management and the Board, as appropriate, as it relates to the Privacy Program.

Knowledge, Skills, and Abilities:

• Comprehensive knowledge and experience overseeing an RCM.
• Working knowledge of the Ontario Credit Union and Caisses Populaires Act and applicable regulations.
• Working knowledge of the federal Bank Act and applicable…