Manager, External Corporate Communications & CSV

Manager, External Corporate Communications & CSV

Position Snapshot
Job title: Manager, External Communications & CSV
Business area: Nestlé Canada
Location: North York, ON located at 25 Sheppard Ave W, North York, ON M2N 6S8;
Compensation Range: $110,000 – 125,000 CAD
Hybrid

At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, in compliance with Ontario's pay transparency regulations.

A little bit about us

While Nestlé is known for Kit Kat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people. We strive to lead a people‑focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good.

We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward. Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.

What to Expect:

Nestlé Canada is seeking a strategic and highly skilled Manager, External Communications & CSV (Creating Shared Value) to help advance and protect our corporate reputation across earned, owned, and social channels. As a senior member of the Corporate Affairs team, you will shape compelling narratives that reinforce our purpose, values, sustainability commitments, and business priorities. You will drive executive visibility, lead CSV storytelling, and support the organization through issues and crisis communications—bringing clarity, alignment, and strong counsel to complex matters.

This is an exciting opportunity for a communications leader who thrives in fast‑paced environments and is passionate about strengthening brand trust and societal impact.

#LI-RH1

A day in the life of a Manager, External Communications & CSV:

• Develop and execute strategies to strengthen the Nestlé Canada corporate brand across paid, earned, shared, and owned channels.
• Lead executive visibility initiatives by positioning the CEO and senior leaders as authentic, credible voices on key topics.
• Oversee social media activity for executives, ensuring content is aligned, proactive, and impactful.
• Manage and respond to media inquiries for corporate and brand topics, ensuring accuracy and reputational alignment.

• Lead the strategy and execution of CSV communications across platforms and audiences.
• Oversee the annual CSV Snapshot—story sourcing, message development, content creation, approvals, and distribution.
• Develop supporting materials to elevate proactive CSV storytelling, stakeholder engagement, and issue response.
• Provide strategic communications counsel to Sustainability, Consumer Wellness, and DEI teams; serve as a member of the Sustainability Committee.

• Embed AI tools into content creation, crisis monitoring, sentiment analysis, and analytics to modernize and enhance communications practices.

• Lead communications support for issues and crisis management, developing briefs, Q&As, statements, and holding materials.
• Coordinate communication with the Crisis Management Team, overseeing external and employee messaging and leading media response.
• Collaborate with Consumer Services and Digital teams to ensure aligned messaging across channels.
• Maintain a strong understanding of industry and company‑specific issues; proactively prepare external communications.

• Provide strategic counsel and execution support for the SVP, Corporate Affairs and Director, Corporate Communications.
• Collaborate closely with Internal Communications, Community Partnerships, and corporate communications partners to ensure alignment and visibility of Corporate Affairs initiatives.

• Certificate or University Degree in…