Senior Manager, Operations, Sales & Partnerships Glenn Gould Studio; English Services

Position Title

Senior Manager, Operations, Sales & Partnerships Glenn Gould Studio (English Services)

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At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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As Senior Manager, Operations, Sales & Partnerships, you will lead the strategic and operational direction of Glenn Gould Studio, a premier performance and event venue located in the Canadian Broadcasting Centre in Toronto. You will be responsible for maximizing venue bookings and driving revenue through rentals and client partnerships, overseeing event execution, and ensuring a seamless client experience that reflects CBC’s commitment to excellence, inclusion, and innovation.

In addition, you will position the Glenn Gould Studio as an event space that strengthens our ties to under‑represented and growing communities.

You will manage a multidisciplinary team and collaborate with internal CBC departments, external clients, and production partners to deliver high‑quality events ranging from stage performances, corporate meetings and streamed events, music performance and recordings, and broadcast integrations.

• Sales & Marketing
• Responsible for all events in the Glenn Gould Studio.
• Develop and implement sales and marketing strategies to grow venue bookings and revenue.
• Responsible for promotional strategy, website and social media.
• Manage the entire event life cycle from client inquiry, negotiation, planning to execution community groups.
• Analyze consumer/market trends, applying data informed decision making.
• Pursue growth opportunities with partners and independent community
• Operational Leadership
• Propose, develop, set and implement operational policy and processes to improve GGS services, including the technical operation of the facility.
• Lead and collaborate with company stakeholders on matters of venue safety, maintenance, security.
• Ensure compliance with CBC standards for safety, accessibility, and sustainability.
• Team Management
• Invest in team building, learning and development, while encouraging innovation and a culture of inclusivity.
• Sustain an environment that is diverse and equitable and one in which staff feel welcomed, supported and valued.
• Build trust and enthusiasm that inspires positive client experience and return business.
• Client Experience
• Ensure exceptional service delivery from initial inquiry through execution of the event.
• Instill and support a team mindset of partnership with clients.

• Minimum 5 years of progressive experience in sales and partnership experience connected to the business lines of Glenn Gould Studio.
• Experience in technical media operations and production.
• Proven leadership experience managing teams and working collaboratively.
• Strong business acumen, negotiation skills and understanding of labour practices.
• Demonstrated skill with budget allocation and event cost estimating.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and meet deadlines.
• Commitment to CBC’s values of diversity, equity, and inclusion.
• Post Secondary education in event management, media production or communications.
• Working knowledge of French is an asset.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the…