Assistant Community Director

An Extraordinary Opportunity Awaits - V!

VA Leaside Opens in 2026!
Would you like to fill your time with meaningful, fulfilling work for Seniors?
Join the exclusive launch team at V!

VA Leaside - Toronto's premier luxury retirement residence
Craft a truly exceptional lifestyle experience from the ground up in one of the city's most prestigious neighbourhoods
Join a company that believes in Making Today Great!
Be a part of a distinguished founding team curating an exceptional lifestyle experience for our Community Members from day one
Surround yourself with excellence, compassion, and innovation - and discover why we are Happier Here™!
Enjoy competitive salary, health benefits, team meals, vacation, sick pay, and more!
You.

You have a passion for raising the bar in the retirement industry. You are an energetic, motivated leader who is able to inspire others to provide the highest standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of facilities management, housekeeping and health and safety management for seniors. You are experienced in managing Team Members and contributing to the overall success of both the Management Team and the Community.

You are committed to nurturing careers, fostering learning, and having fun. If creativity, innovation, service and a chance to make a difference in people’s lives are important to you, then we are eager to hear from you.

What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!

VA Retirement Communities. At V!

VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!

VA, we put people first. We are looking for just the right person who shares V!

VA’s mission
-Making Today Great!

Reporting to the Community Director, the Assistant Community Director will join a dynamic team that is dedicated to V!

VA’s Team Members, Community Members, and Community’s purpose of Making Today Great!, while fulfilling our Vision to create places where people live, love, and laugh.

This role requires an energetic, motivated leader who will inspire others to uphold the highest standards of performance and customer service.

The incumbent will be responsible for contributing to the Community’s overall financial stability, industry and company policy compliance, and Community Member and Team Member satisfaction.

While the Assistant Community Director's leadership responsibilities extend to all Team Members, they will directly manage the Concierge and Housekeeping/Laundry Teams, the Move-in Coordinator and/or Concierge Lead. They will also oversee the administrative and accounting functions for the Community and, in the absence of the Community Director, serve as the Community Director's representative when required.

• Managing day-to-day operations of the Concierge and Housekeeping/Laundry teams, Move-in Coordinator, and Concierge Lead
• Maintaining high standards for cleanliness and implementing operating policies and procedures
• Coordinating services between teams and other community departments
• Responding to community member and family inquiries, concerns, and issues
• Administering payroll and managing community administration including accounts receivable and payable
• Establishing and maintaining systems and protocols for team member and community member documents and records
• Overseeing community software systems and participating in the implementation of new software programs
• Recruiting and onboarding new team members
• Providing training and development opportunities for team members
• Maintaining high service standards and fostering positive team member relations
• Leading health and safety programs and audits
• Collaborating with other departments to establish exceptional communication and service excellence
• Participating in business planning and monitoring, including…