Account Director

Company description

A three-time SABRE Canadian Agency of the Year winner North has achieved unprecedented success since launching in 2011. North disrupts the industry with its approach to PR, influencer and social and digital, establishing itself as a Canadian agency leader.

Where other agencies begin to stagnate, North has found the sweet spot between boutique and large agency: this ‘fourteen-year-old start-up’ is running on fresh momentum. What’s the secret? While new clients are tapping the team for their unique blend of expertise, many of North’s "OG" clients are expanding their work with the agency too.

We're an agency all about taking risks, thinking big and a true belief that good ideas can come from anywhere.

As an Account Director, PR, you will be working as part of a collaborative account team that partners with internal and external stakeholders, as well as other client agency partners, to drive smart, disruptive and unique earned PR ideas. With a focus on executing flawlessly and developing client relationships, an essential ingredient of your success is to critically think, under tight timelines to mitigate brand risk, while also standing out.

From developing corporate reputation plans, to identifying key target and brand narratives, you are passionate about storytelling and committed to shaping some of Canada’s most admired brands.

We’re looking for a team player with an entrepreneurial spirit who can pair strong creative, strategic thinking and organizational abilities. As a senior lead you can work in a collaborative, fast-paced environment and consistently contribute to North’s inclusive culture and high-performing team as a manager, coach and mentor.

You’re skilled at client service, owning key relationships and building trust quickly with key senior client stakeholders that helps you always unlock new organic opportunities and positions North as our client’s favourite agency. You are also a budgeting guru, who understands the importance of accurate and transparent management of budgets and time to drive efficiency for the dollars spent.

Please note this is a 12-month contract.

• Big picture strategist but able to keep a pulse on the details to ensure executional excellence from the team and self
• Mentor, coach and guide agency team members taking on direct reports after onboarding successfully
• Influential communicator, demonstrating excellent written and verbal presentation mastery
• Contribute to agency new business, leading and supporting with influencer strategies and related RFP processes
• Drive excellence in senior client CRM, communications and account management and growth
• Inspire, excite, challenge and motivate through coaching, career development and mentoring of agency team members, both direct reports and beyond. Ability to manage up and down with ease.
• Rigorous in forecasting, managing budgets and team resources for a specific set of client accounts
• Proficiency in data and insight gathering to enhance and sell in bold ideas
• An understanding of how AI is reshaping modern day public relations
• Ability to foster strong relationships with Integrated Agency Team partners, but not afraid to disagree or change course if the collective strategies aren’t aligned with meeting client outcomes
• Play a key role in planning, strategy and guiding teams to execute exceptional PR programming.

We’re looking for an Account Director who brings strong leadership, sharp thinking, and a passion for building smart, integrated communications programs. The ideal candidate will have:

• 8–10 years of agency PR experience
  , with a strong focus on CPG and/or Beauty brands.
• Experience working on integrated agency teams
  , confidently championing earned media while collaborating closely with creative, digital, media, and other partners to deliver impactful, connected programs.
• Proven client and account leadership
  , managing fast-paced accounts, guiding PR strategy across channels, overseeing budgets and timelines, and building trusted client relationships.
• Excellent writing and editing skills
  , with hands‑on experience developing high‑quality media materials including press releases,…