Maintenance Manager

Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers.

Tricon was one of the first movers to enter Toronto’s purpose‑built rental apartment sector with scale in 2016 and is developing the highest quality multi‑family portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort‑quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community.

To learn more, please visit:
Tricon Toronto.

The Maintenance Manager plays a key leadership role in pre‑opening and daily operations of Tricon’s premium mixed‑use residential and commercial properties, responsible for upholding the physical integrity and operational excellence of all assets by developing and managing a high‑performing maintenance team, overseeing all maintenance activities, and implementing preventative programs to ensure safety, compliance, and service standards that exceed industry norms.

This position is essential in maintaining a secure, sophisticated environment for residents, staff, and visitors, and upholding Tricon’s reputation for delivering best‑in‑class rental living experiences.

• Champion our culture of exceptional service and professionalism.
• Communicate with residents courteously, ensuring transparency and timely updates on maintenance issues.
• Optimize building systems and IT infrastructure to enhance resident and staff experiences.

• Lead, supervise, and mentor all maintenance staff, contractors, and service providers.
• Develop and manage daily, weekly, and monthly maintenance schedules.
• Oversee budgets related to repairs, maintenance, capital projects, and turnovers, including variance reporting and forecasting.
• Foster a “safety first” mindset across all internal and external stakeholders.
• Conduct regular team meetings, establish KPIs, and oversee performance management.
• Ensure compliance with relevant legislation (RTA, ESA, Fire Code, OHSA, RentSafeTO).

• Oversee the Pre‑Delivery Inspection (PDI) process for suites and all mechanical systems.
• Collaborate with Construction and Development teams to ensure seamless transition to operations.
• Hire and train the full Maintenance Team.
• Lead vendor selection for maintenance services in partnership with procurement.
• Coordinate installation and optimization of IT and telecom infrastructure.
• Finalize and implement Emergency Response and Safety plans.
• Develop Standard Operating Procedures in collaboration with department leads.

• Maintain all suites, common areas, and back‑of‑house spaces to the highest luxury standard.
• Manage the turnover process of all suites and commercial units.
• Manage preventative maintenance programs and oversee work order resolution.
• Ensure compliance with all building codes and OHSA regulations.
• Oversee vendor work quality, cost efficiency, and completion timelines.
• Maintain comprehensive records using Yardi and other systems.
• Participate in suite inspections, move‑in/out checklists, and equipment audits.

• Enforce company health and safety standards among all staff, vendors, and contractors.
• Act as lead of the Health and Safety Committee, ensuring adherence to OHSA.
• Ensure consistent use of PPE and correction of hazardous conditions.

• Document site and suite inspections on a daily, weekly, quarterly and annual basis.
• Provide financial variance commentary and forecast reviews.
• Maintain logs and ensure all documentation is completed accurately and in a timely manner.

• Proven experience with large mechanical systems, including HVAC, BAS, and spa/fitness facilities.
• Familiarity with Yardi and intermediate proficiency in MS Office.
• Exceptional communication, interpersonal, and problem‑solving skills.
• Stron…