Residence Manager, Programming

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

For a more in-depth understanding of our vision, core values and ongoing work, please see our

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2

SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The team

Toronto Metropolitan University Housing and Residence Life maintains an extensive Residence Life and Operations program. Our Operations and Administration team supports the on-going development of community for Residence students through the department's functional areas including residence admissions, finance, facilities, desk operations and summer hotel. Our ultimate goal is to create a community in which students can live and learn in a safe and supportive environment.

The Opportunity

As a key member of the Residence Management Team, the Residence Life Manager, Programming oversees the implementation of academic initiatives and residence-wide activities under the direction of the Associate Director. The role leads the day-to-day operations of the Living-Learning Communities, supporting university-wide academic success programs and collaborating with the Residence Life management team to deliver coordinated and impactful programming across residence.

This position is responsible for the recruitment, hiring, training, performance management, and professional development of Academic Links (ALs), Academic Link Leads (AL-Ls), and Graduate Advisors (GAs). The incumbent also manages residence community crisis situations, ensuring timely response, appropriate escalation, and effective resolution while on site and during on-call rotations.

This position requires the incumbent to live and work in an assigned on-campus residence. The role involves regular interaction with students and may require managing complex or challenging situations. Equal participation in a 24-hour on-call rotation is required. This position is designated as an essential service role and may require attendance on campus during university closures, including but not limited to emergency or weather-related closures.

On-call responsibilities are compensated in accordance with the MAC and Non-union Pay Schedule.

Residence Life Managers will be provided with a two-bedroom apartment within residence at a discounted rental rate.

Key responsibilities: