Brand & Marketing Program Lead
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers.
We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
The Role
We are seeking a dynamic and detail-oriented Brand & Marketing Program Lead to architect, execute, and scale high-impact marketing and brand design initiatives. As a founding member of the Marketing Operations and Program Management team, you will act as both a strategic leader and tactical execution expert, ensuring seamless collaboration between stakeholders, internal teams, and service providers while maintaining holistic alignment and accountability on delivering programs that accelerate growth and innovation.
Key Responsibilities- Full Project Management Lifecycle Ownership - Initiation:
Define program scope, objectives, and success metrics proactively in collaboration with stakeholders, ensuring alignment with business goals. - Full Project Management Lifecycle Ownership - Planning:
Develop detailed project plans, timelines, and resource allocation, leveraging tools like Asana, Linear, and Notion. Create risk mitigation strategies and contingency plans. - Full Project Management Lifecycle Ownership - Execution:
Lead cross‑functional teams (Brand Design, Content, Product, Campaign, Growth, Sales, Legal, and external agencies) to deliver campaigns, launches, and initiatives on time and within budget. - Full Project Management Lifecycle Ownership - Monitoring & Control:
Track progress against milestones, identify bottlenecks, and proactively resolve issues. Manage stakeholder communication and escape risks as needed. - Full Project Management Lifecycle Ownership - Closure:
Ensure seamless handoff of deliverables, conduct post‑mortem analyses, and document lessons learned to refine future programs. - Strategic Program Leadership - Design and execute end‑to‑end marketing programs (e.g., product launches, integrated campaigns, events, partnerships) that drive engagement, acquisition, adoption, and brand loyalty.
- Strategic Program Leadership - Develop playbooks, workback schedules, and governance frameworks (e.g., DACI/RACI) to standardize processes, operational cadence, and ensure accountability.
- Cross‑Functional Orchestration - Partner with internal teams and external partners to align priorities, streamline workflows, and resolve dependencies.
- Cross‑Functional Orchestration - Serve as the primary point of contact for program updates, risk management, and executive reporting.
- Cross‑Functional Orchestration - Oversee the Marketing and Brand Design intake process, reviewing, triaging, and managing requests effectively.
- Operational Excellence - Implement scalable processes, tools, and analytics dashboards to optimize Brand Design delivery, campaign execution, measurement, and iteration.
- Operational Excellence - Showcase a deep understanding of the nuances of both logistical and creative workflows.
- Operational Excellence - Design and implement change management and enablement frameworks to drive continuous optimization of marketing programs, team workflows, and business continuity. Proactively identify opportunities for improvement, foster a culture of adaptability, and ensure seamless transitions during organizational or strategic shifts.
- Operational Excellence - Manage vendor relationships, budgets, and compliance (e.g., legal reviews, promotional guidelines) to ensure fiscal discipline and operational rigor.
- Operational Excellence - Share…
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