Senior Program Manager

Assignment: RQ00559 - Program Manager - Senior

Requisition: RQ00559

Job Title:
Senior Program Manager for Registries portfolio

Client:
Ontario Health

Start Date:

End Date:

Department:
Digital Excellence in Health

Office

Location:

525 University Avenue, Toronto

Business Days: 228.00

Location: hybrid to 5 days onsite (subject to HM's discretion)

Public Sector

Experience:

Nice to have

Must Haves:

• Minimum 8-10 years' experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
• Minimum 8-10 years' experience with and knowledge of project management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
• Minimum 5-6 years' experience with program / project reporting including development of escalation materials and executive updates
• Minimum 5-6 years' experience managing multiple projects to ensure successful conclusion
• Minimum 3-4 years' experience with government procurement processes

Description

Background Information

• The purpose of this request is to acquire a Sr. Program Manager to provide oversight on activities related to foundational elements of the electronic health record (EHR) including the Provincial Client Registry (PCR), Provincial Provider Registry (PPR), Monitoring and Control Application (MCTA), Provincial Consent Override Interface (PCOI) and Consent Management Technology Asset (CMTA).

Responsibilities:

• The Program Manager will be responsible for the procurement of services to support foundational elements of the electronic health record (EHR) including the Provincial Client Registry (PCR), Provincial Provider Registry (PPR), Monitoring and Control Application (MCTA), Provincial Consent Override Interface (PCOI) and Consent Management Technology Asset (CMTA) the Registry Portfolio.
• Handling client relationships to manage expectations.
• Developing project status reports, deployment reporting/tracking and maintaining and monitoring status reporting logs for stakeholders within the Agency and the regions
• Gathering and developing requirements in order to create and maintain a detailed project schedule and/or integrated portfolio plan.
• Proactively identifying potential risk events and issues before they occur so that proper mitigating strategies can be developed; identify potential conflicts between project and functional areas
• Working with subject matter experts within the Agency to gather internal stakeholder feedback and business requirements
• Articulating and prioritizing issues and risks and recommend mitigation strategies for decision makers
• Updating and monitoring project document repository to ensure all documents are reviewed and maintained in the repository

Desired

Skills:

• Professional certifications:
  Project Management Professional;
  Knowledge and understanding of Project Management's Institute's Project Management Body of Knowledge
• Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
• Demonstrated experience working with various Project Management delivery methodologies (e.g. Waterfall, Agile, etc.)
• Experience with health system business implementation and deployment projects
• Experience with government procurement practices
• Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.
• Relationship building, facilitation and influencing skills to successfully partner with internal and external stakeholders
• Ability to readily identify, assess and mitigate implementation and service or system adoption issues

Evaluation Criteria: 100 Points

• 1 Minimum 8-10 years' experience project managing electronic health-related projects, ideally with experience deploying clinical software systems - 20 Points
• 2 Minimum 8-10 years' experience with and knowledge of project management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management) - 20 Points
• 3 Minimum 5-6 years' experience with program / project reporting including development of escalation materials and executive updates - 20 Points
• 4 Minimum 5-6 years' experience managing multiple projects to ensure successful conclusion - 20 Points
• 5 Minimum 3-4 years' experience with government procurement processes with at least one (1) medium scale procurement - 20 Points

Deliverables

• Deliverables Include, but are not limited to:
• Gather procurement requirements, draft procurement documentation and oversee procurement process on behalf the product team
• Coordinate evaluation of procurement responses to ensure responding vendors are able to meet product team requirements
• Develop and monitor program status reports, deployment reporting/tracking and maintaining and monitoring status reporting logs for stakeholders within the Agency
• Articulate and prioritize both procurement and program issues and risks, and recommend mitigation strategies for decision makers
• Proactively identify…