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Residence Manager

Job in Toronto, Ontario, M5A, Canada
Listing for: Toronto Metropolitan University
Full Time, Seasonal/Temporary position
Listed on 2026-03-05
Job specializations:
  • Management
    Education Administration
  • Education / Teaching
    University Professor, Bilingual, Education Administration
Job Description & How to Apply Below
Position: Residence Life Manager

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

For a more in-depth understanding of our vision, core values and ongoing work, please see our

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2

SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The team

Toronto Metropolitan University Housing and Residence Life maintains an extensive Residence Life and Operations program. Our Operations and Administration team supports the on-going development of community for Residence students through the department's functional areas including residence admissions, finance, facilities, desk operations and summer hotel. Our ultimate goal is to create a community in which students can live and learn in a safe and supportive environment.

The Opportunity

As a key member of the Residence Management Team, the Residence Life Manager will oversee the development and delivery of residence life and education programs and activities conducted by Residence Advisors, under the direction of the Associate Director. The successful candidate will manage Residence Advisor (RA), Community Leader (CL), and Graduate Advisor (GA) hiring, training, performance and development. They will engage with campus stakeholders on the development and implementation of programs and activities to ensure residence specific initiatives occur to build strong residence communities.

Additionally, the successful candidate will manage residence community crisis situations, ensuring prompt response and necessary escalations, while on site and during on-call rotation.

This role requires the incumbent to reside on-site and directly supervise a team of live-in student staff, with a willingness to work frequent irregular hours, including evenings and weekends, and participate in an on-call rotation 24 hours per day, 7 days per week. This position is designated as an essential service role and may require attendance on campus during university closures, including but not limited to emergency or weather-related closures.

On-call responsibilities are compensated in accordance with the .

Residence Life Managers will be provided with a two-bedroom apartment within residence at a discounted rental rate.

Key responsibilities:

  • Manages the development, implementation, and assessment of the Residence learning activities and programming conducted by the Residence Advisors and Community Leaders, including informational and themed sessions that focus on the development of strong residence communities.
  • Actively engages with campus stakeholders. Establishes, fosters and maintains partnerships with campus partners within Student Affairs and across the university.
  • Participates in Student Affairs committees and collaborates with units across Student Affairs to provide residence specific initiatives that further strategic Student Affairs priorities such as support of equity deserving students.
  • Manages problems and crises, in accordance with all relevant University Policies, processes and protocol including residence community standards and student conduct processes.
  • Addresses emergency situations and establishes immediate intervention measures with campus partners, including Community Safety and Security and Student Wellbeing Services including counselling services.
  • Monitors, tracks, and reports on any and all incidents in residence and provides updates to the Associate Director, including ongoing student support needs, community standards incidents & outcomes, and conduct trends.
  • Manages and supervises staff (including…
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