Software​/Services – Vp Services​/Partner

Our client is a highly successful Canadian software/IT services company that provides management and implementation consulting services in the area of Corporate Performance Management (CPM) and Business Analytics. Our client’s mission is to deliver the highest value to its customers with unparalleled solutions/services built on innovative technologies, deep technical knowledge and exceptional customer service. Customers include major corporations in financial services, retail, government, manufacturing and healthcare.

Specialized and highly regarded, the firm has grown to become a leader in its field.

While our client’s services business continues to flourish and grow, the firm has on two previous occasions built and spun off very successful software product business. Leveraging their sophisticated understanding of best practices in the fields they worked, as well as entrepreneurial savvy, our client developed innovative software products, built organizations around those products, scaled revenues and successfully sold those businesses.

Our client’s interests are to explore opportunities to do this yet again.

Based in Toronto, our client is privately owned and led by very successful, proven industry veterans.

Scope of Position

Looking to build upon a solid foundation, our client seeks to bring new complementary capabilities into the organization. They seek a VP Services/Partner who in partnership with the founders will craft a strategy to accelerate growth into adjacent or related segments.

Reporting to the President & CEO, the Vice President – Services/Partner will spearhead the diversification of the company’s service portfolio by introducing and leading a new consulting practice.

Possessing the skills and experience to grow a business from the ground up, the successful candidate will leverage their experience and ‘book of business’ in related or adjacent services/technologies to expand the overall services portfolio in the company. He/she will have immediate P&L responsibility and become an integral part of the management team.

The individual should have a broad business and management background including experience as a consultant and practice builder.

This is an outstanding opportunity that features:

• Strong industry positioning and opportunity for growth
• Committed and well-funded owners
• Highly entrepreneurial culture
• An opportunity to make a real difference and participate in the fruits of one’s effort

Functional Tasks

• Develop specific plans and strategies for positioning the firm in a new market.
• Develop market capture plans to achieve the company’s revenue and profit objectives.
• Lead and generate business by using uncommon thinking to clearly position the company’s services and introduce best in class solutions and services to the market.
• Play a major role in account development, closing complex deals and building ongoing relationships.
• When appropriate, hire, train, organize and effectively deploy a high performing organization. Architect the team ensuring that it has the resources, processes and operational capabilities by which to outperform and scale.
• Establish metrics and KPIs.
• Develop and implement enhanced processes to monitor funnels and forecasts.
• Maintain, improve, and create senior level relationships with existing customers with a view to driving additional revenues.
• Ensure operational milestones are met on time, with high quality – and that they meet the cost objectives that are established.
• Remain abreast of the industry, competitors and trends.
• Report regularly and proactively to senior management on results and plans going forward.
• Adapt business model to capitalize on evolving customer needs and new competitive offerings.
• Participate in the company’s strategy planning sessions bringing forward innovative ideas and plans in an effort to bring the company to the next level.
• Assist with corporate positioning and competitive analysis, customer segment selection and penetration plans, and related product positioning.
• Where appropriate, act as a spokesperson for the company with press and analysts and at industry events.
• Bring deep existing relationships that can be leveraged to an advantage.
• Assess…