Principal Consultant-(Hybrid

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well‑being of their more than 5 million diverse customers in communities across Canada. For more information, visit

• Work-life flexibility
• Hybrid work environment
• Variable annual incentive plan
• Generous annual vacation allotment
• Top-notch flexible benefits plan including family building and gender affirmation
• Retirement Plan, matched contributions at 6%
• Access toa learning platform and educational assistance support
• Access to a virtual wellness platform
• Career development opportunities
• Wellness Flex Fund to support personal interest and activities
• Day off to volunteer in your community andother paid time off options
• Corporate discounts

* subject to employment agreement

The Principal Consultant is a senior leadership role within the Client Delivery team of our Payments group. They oversee staff, project, and portfolio management while serving as the primary escalation point for Central 1’s client‑facing project portfolio. As a trusted partner, the Principal Consultant leads designated work streams, coordinating matrixed resources—including Business Analysts, Project Managers, Consultants, and Technology teams—to deliver client‑facing projects and programs with excellence.

• Lead and manage day‑to‑day activities of team members on client initiatives.
• Facilitate coaching, development sessions, and performance evaluations

• Strategically plan assigned programs and projects, including resource management, scheduling, capacity planning, financial oversight, and execution
• Act as Program/Portfolio Manager to ensure client delivery and implementation needs are met
• Lead multiple Senior Consultants, Consultants, and Business Analysts, ensuring end‑to‑end client perspectives and high‑quality, timely project delivery

• Support client relationships in partnership with Client Relations and key stakeholders.
• Consult with clients on delivery and implementation requirements throughout project life cycles
• Coordinate and interface with clients, maintaining updated budgets, SOWs, and project collateral

• Responsible for project scoping, requirements analysis, scheduling, financial impacts, quality assurance, and delivery
• Ensure adequate support and direction for the team during all project phases
• Report internally and externally on project/portfolio health

• Implement and execute ongoing improvement strategies for the department.
• Collaborate with other Principal Consultants, Program Director, and stakeholders to enhance processes and deliverables.
• Identify and remove impediments to project quality and team performance

• Perform additional responsibilities as assigned

• University degree in computer science, engineering, business, or other related discipline with aproject management/delivery focus.
• Ability to provide leadership and mentorship, andmanage multiple resources on projects with conflicting deadlines in a team environment. Highly developed business acumen
• Ability to communicate effectively and strategically both orally and in writing with clients, technical teams and other co‑workers, work to schedules, and adapt easily to changing priorities and business needs.
• Exceptional analytical, problem solving, planning, organizational and time management skills.
• Ability to prioritize and set clear direction and expectations, keep team members focusedon priorities, build excellent team relationships and foster a sense of urgency and dedication to delivering on commitments.
• Ability to think strategically, conceptually, and analytically and define the vision for a variety of products of significant scope,complexity and revenue potential.
• CBAP or PMP designation is an asset.
• Experience indigital/online banking platforms and…