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Account Director

Job in Toronto, Ontario, C6A, Canada
Listing for: The Kitchen North America
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
    Business Management, Program / Project Manager, Business Analyst
Salary/Wage Range or Industry Benchmark: 150000 - 200000 CAD Yearly CAD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Overview

The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking.

Are you ready to join an award-ambitious team that s making waves in the advertising industry? Our incredible team has been recognized internationally by Cannes, One Show and was named Campaign s Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that s dedicated to creating ground-breaking work and pushing limits.

At The Kitchen, we re not just looking for individuals who want to be a part of the advertising industry - we re looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief.

Role Overview

ROLE OVERVIEW

The Account Director oversees a large portfolio of brands for Kraft Heinz North America within The Kitchen. The Account Director is the general manager of their portfolio, growing their business and ensuring that programs are delivered on time, within budget and achieve the strategic brand and brand team objectives. This position helps plan, coordinate, and implement marketing plans and oversees the cross-functional agency team tasked with developing campaigns, agile content, scaled activations and campaign support.

You oversee the processes of running programs and nurture relationships with Kraft Heinz. You typically plan and coordinate projects, brief creative teams, and manage budgets.

Core Responsibilities
  • Develop, nurture & propel brand team relationships
  • Develop comprehensive understanding of the Kraft Heinz business strategy, objectives & brands
  • Support the brand teams with strategic direction of the brand/company as required
  • Ability to lead development of client programs, including project & IMC management
  • Understand where there may be organic opportunities for business development & growth within Kraft Heinz business; work to create and implement a plan to sell incremental programs and services
Team
  • Brief in and set objectives for specialty teams within The Kitchen i.e., Creative, Strategy, Production
  • Create collaborative working relationships and maintain effective + efficient ways of working within specialty and IMC teams
  • Work with The Kitchen executive leadership team to assess and determine requirements for new processes as needed
  • Work with Salt admin & HR to onboard new team members as required – training & development of a strong account management team, capable of both project management and project production
  • Train & develop direct reports and their teams to provide best in class account & project, production management
  • Conduct performance evaluations, provide feedback and support with setting and driving your teams personal and professional goals
  • Responsibility for the portfolio P+L, working closely with your team and finance to maintain a profitable business
  • Ability to build small and large program budgets, that drive business objectives
  • Train account team to build small and large budgets, that drive business objectives
  • Ability to reconcile budgets of all sizes, working both independently, with your team and with finance
  • Ultimately responsible for all programs within the portfolio being delivered on time and on budget
Business Operations
  • Superior project management skills, knowing the ins and outs of many different types of productions: video, social, digital, etc.
  • Identifying new areas for business growth and development
  • Monitory the success of programs, providing options to optimize and pivot when required; and areas to excel and improve post-program
  • Manage all external stakeholders pertinent to…
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