Portfolio Manager, Technology Services

Job :  62535

Job Category:  Information & Technology

Division & Section:  Technology Services, Enterprise Strategy & Project Delivery

Work Location:

Metro Hall, 55 John St., Toronto, ON

Job Type & Duration:
Full-time, Temporary (12 months) Vacancy

Salary Range:  $142,104 - $189,918

Hiring Zone: $157,550 - $170,818

Shift Information:  Monday to Friday, 35 hours per week

Affiliation:  Non-Union

Number of Positions Open:  1

Posting Period:  23-Feb-2026 to 09-Mar-2026

In the complex, multi-divisional and multi-stakeholder environment that is the City of Toronto, our Technology Services Division plays a critical role in our ability to deliver targeted programs and services and achieve business goals. To provide leadership and direction on programs, portfolios, and projects and continue to effectively partner with the City's many divisions, we are hiring a strategic and engaging leader in the role of  Portfolio Manager, Technology Services .

Reporting to the Project Director, Architecture & Portfolio Delivery, the Portfolio Manager will provide strategic leadership and guidance to business partners on programs and projects, coach and develop a team of staff, and help to manage and resolve portfolio issues.

In this role, you will manage the development, design, and implementation of interconnected projects and initiatives, working towards business transformation and performance improvement, based on the business needs and long‑term City strategy and goals. To connect these initiatives, you will also develop a program roadmap to represent the planned work across the City, tying together individual projects and programs to organizational strategy, identifying the links and codependency between them.

Comfortable working in a highly demanding environment with many competing priorities, you'll lead and motivate a diverse team of Project Managers and support staff, ensuring effective teamwork, high quality of work and organizational performance while continuing to achieve learning, development, and innovation amongst the team. A skilled people manager, you are motivated by developing, coaching, and supporting a team; you are experienced in performance management and goal setting.

You will be responsible for leading groups of multidisciplinary project teams, providing leadership and guidance on issues management and change management.

A skilled influencer, you will be responsible for negotiations with internal and external stakeholders, including leadership, on issues of budget, organizational changes, and project priorities. Working to obtain senior leadership support for projects, programs, and initiatives, you have exceptional communication and presentation skills. Experienced in financial management and forecasting, you will be responsible for making recommendations and managing budgets based on project needs and organizational corporate goals.

Your previous experience leading projects and teams in a large/governmental organization includes project governance, overseeing project governance frameworks, and vendor management. You will be responsible for providing leadership and ensuring adherence to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conduct, as well as promoting standardization across program areas relating to project administration, documentation, process, and tracking.

You will also manage the vendor process including implementing QA/QC, authorizing payments and making additional recommendations.

Key Qualifications

Post-secondary education in a discipline pertinent to the job junction (e.g. Business, Computer Science, Technology) or a combination of education and relevant experience.

A Project Management Professional (PMP) designation is required.

Considerable experience in managing stakeholder expectations, including senior leadership, other government representatives, vendors, and client groups.

Considerable experience motivating, leading and managing a diverse workforce, fostering teamwork, managing change and establishing and operating in an environment that promotes excellence while contributing as a member of a management team; experience completing…