Senior Manager, Auto Insurance Accreditation Program and Risk Assessment

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come!

Accountable for managing the strategic development, implementation, and ongoing management of the auto insurance accreditation assessment framework, including associated tools and processes and supervisory manual. Leading the execution of key strategies and initiatives, ensuring robust oversight of auto insurance rating and underwriting regulation reform while fostering collaboration with internal and external stakeholders.

• Manages the delivery of Auto Insurance Accreditation Program and Risk Assessment programs or services, ensuring consistency with overall Auto Insurance Operational Risk Supervision performance measures, standards, and best practices and integration with overall FSRA directions.
• Leads the strategic direction and regulatory operations of the Auto Insurance Accreditation Assessment framework, ensuring the effective development, execution, and ongoing management of the auto insurance accreditation program and its accompanying supervisory manual.
• Manages the delivery of the accreditation program lifecycle, including intake, assessment, and evaluation of applications, as well as the decision-making process for accreditation status. Ensure robust post-accreditation activities to support continuous compliance and improvement in auto insurance rating and underwriting.
• Focuses on fair consumer outcomes, governance and controls, data and model risk management by overseeing and facilitating the comprehensive assessments of regulatory focus areas, evaluating both quantitative and qualitative measures to ensure that insurers meet desired fairness outcomes in auto insurance rating and underwriting and providing actionable recommendations.
• Manages the development and continuous enhancement of tools, processes, criteria, and scoring models to rigorously assess insurers’ governance and controls, data governance and model risk management, ensuring alignment with best practices in auto insurance rating and underwriting.
• Manages the unit and its staff to support an environment and culture of service excellence which respects diversity, encourages all employees to work together to achieve results and contribute to a healthy, rewarding and productive working environment where personal and team accountability are key to meeting the mandate of FSRA. Accountable for hiring, orienting and training of staff, determination of performance standards and conduct of performance reviews, managing employee relations matters.
• Oversees and monitors the delivery and performance of the FSRA’s accreditation program, including its assessment framework, application processes, and supervision of non-compliant or high-risk insurers. Proactively manage issues and identify process improvements, emphasizing innovation and an outcome focused approach in auto insurance rating and underwriting regulation.
• Works with the Chief Actuary in operational planning, development and reporting on performance metrics, program effectiveness, risks and impacts related to unit and department matters.

• Bachelor’s degree in insurance operations, operational risk management, governance and controls, data risk / model risk, internal audit, compliance, or a related…