Risk Process Manager

Job Description About the Role

The Process Manager is responsible for:

• Inspire and empower a small team of associates, leading a culture of collaboration, continuous growth and excellence in process performance
• Direct ownership of critical business processes as a Process Owner, supporting process managers with designing and implementing process improvements, managing risks and improving the effectiveness of our controls.
• Regularly evaluate the health of our processes through monitoring KPIs and share insights and risk mitigation plans with senior leaders and accountable executives.
• Apply various methods for process improvement (Visual Management, Lean Six Sigma) to continually enhance operational effectiveness, identify the root cause of issues and manage risk.
• Lead stakeholder engagement efforts and utilize exceptional communication, teamwork and influence skills to foster team alignment and drive process success
• Conduct and support regular risk governance activities on monthly, quarterly and annual cadence, including process level risk assessments, control assessments and testing, issue and event management and audits
• Manage Business Continuity Planning for applicable processes
• Engage in strategic planning, demonstrating the ability to set a vision, chart a path and execute with high impact
• Partner effectively with product, analytics, data and compliance teams

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Bachelor's degree
• At least 5 years of experience working in process management, risk management, continuous improvement or project management roles.
• At least 5 years of experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively.
• At least 2 years of experience leading a team

• Experience using Lean Six Sigma tools & methodology
• Experience working in the Financial Industry
• Experience working in an Agile workplace environment
• Experience in basic coding and/or data visualization (e.g. SQL, Tableau)