Director, PMO
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-02-28
Listing for:
Manulife Insurance Malaysia
Full Time
position Listed on 2026-02-28
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Business Management
Job Description & How to Apply Below
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Temps pleinposted on:
Publié aujourd'huitime left to apply:
Date de fin : 4 mars 2026 (Il reste 6 jours pour postuler) job requisition :
JRThe Director, PMO – Treasury Systems & Transformation is a strategic leadership role responsible for designing, establishing, and leading a professional Project Management Office that underpins the successful delivery of enterprise‑level programs supporting Treasury Operations. As part of the Treasury Systems & Transformation team, this role will oversee a diverse portfolio of large‑scale modernization, systems, and process‑transformation initiatives, ensuring they are executed with discipline, transparency, and a focus on measurable business outcomes.
This leader will build and mature PMO capabilities, develop project management best practices, coach and mentor project managers, and proactively influence senior stakeholders across Treasury, Technology, Operations, and Risk. The Director will act as a trusted advisor to Treasury leadership, driving alignment, accountability, and continuous improvement.
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* Position Responsibilities:
**** PMO Strategy & Design
*** Design and implement a scalable, modern PMO framework to support Treasury Operations’ strategic roadmap.
* Develop and maintain PMO policies, templates, tools, and project methodologies (e.g., waterfall, agile, hybrid) tailored to business needs.
* Drive a culture of project excellence, data‑driven decision‑making, and proactive risk mitigation.
** Portfolio Leadership & Reporting
*** Oversee a portfolio of enterprise‑level projects, ensuring alignment with strategic priorities and operational KPIs.
* Lead end‑to‑end program delivery including scope, schedule, cost, risk, resourcing, and change management.
* Monitor and control project progress and provide regular reports on portfolio health including time, cost, scope and benefits.
* Define and manage high quality regular executive reporting to enable clear understanding of portfolio status and enable informed decisions.
Manage book of work planning and enable leadership in prioritizing the highest‑value initiatives.
** Stakeholder Engagement & Influence
*** Partner closely with senior leaders across Treasury, GFT, and other functions to ensure alignment, transparency, and timely execution.
* Act as a strategic advisor on program risks, interdependencies, and organizational readiness.
* Develop communication strategies to support change adoption and organizational engagement.
** Team Leadership & Talent Development
*** Lead, coach, and develop a team of project managers.
* Build capability across the team through mentoring and training
* Promote collaboration, empowerment, and accountability across project teams.
** Continuous Improvement & Operational Excellence
*** Introduce best practices in project delivery, including resource management, benefits realization, and risk management.
* Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed.
* Regularly assess PMO performance and lead improvements in tools, processes, and metrics.
* Evaluate emerging project management technologies, methodologies, and automation opportunities.
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* Required Qualifications:
*** Bachelor’s degree in business, Finance, Operations, or related field
* PMP or equivalent certification strongly preferred.
* 10+ years of progressive project and program management experience, with at least 5 years in a leadership role.
* Proven track record managing large, cross‑functional, enterprise‑level programs in financial services or a complex operational environment.
* Experience in establishing a PMO in a transformational context is a significant asset.
* Strong understanding of Treasury Operations, financial systems (preferred).
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* Preferre…
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