Manager, Station Services

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Join to apply for the Manager, Station Services (11355) role at Toronto Transit Commission (TTC)

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JOB INFORMATION

Requisition : 11355

Number of Vacancies: 1

Department: Stations ) - Station Services )

Salary Information: $ - $

Employment Type: Regular (On-Site, Various Stations)

Weekly Hours: 35 Off Days: Various Shift: Various (support 24/7 operations)

Posted On: May 20, 2025

Last Day to Apply: June 3, 2025

Reports to: Head, Stations

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new  TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on

Come join our team at this exciting time for the position of Manager, Station Services!

Reporting to the Head - Stations, the Manager, Station Services will lead the Station Services section in ensuring clean and safe subway stations for TTC customers and employees. This includes the project management and quality assurance of ongoing scheduled cleaning programs, planned and emergency cleaning projects, as well as quality control/cleanliness audits. The Manager, Station Services is also responsible for the coordination of ongoing scheduled cleaning of Stations, waste handling programs, and program work associated with construction projects.

What You Will Do

• Leading the Station Services section in ensuring clean and safe subway stations for the public and TTC employees
• Ensuring the quality control of the Department’s cleaning/maintenance programs including improving ongoing scheduled cleaning programs
• Developing, implementing and management of various programs such as emergency cleaning and clearance, waste/recycling collection, clear snow, ice and water, preventative and predictive maintenance programs for inspection, testing, repair and condition based replacement for the cleaning equipment
• Performing various project management responsibilities for all cleaning projects and programs including preparing cost estimates, project justification, cost/benefit analysis, scheduling, forecasting workload, analyzing schedule updates
• Developing maintenance and service contract documents, managing contracts and ensuring the work completed is in compliance with contract documents and preparing a variety of other reports related to the work
• Ensuring due diligence with respect to environmental management and ensuring employees are properly trained, qualified and comply with applicable policies, rules, regulations and safe work practices
• Supervising employees, performing employee performance reviews, participating in the union grievance process, attending arbitration and court hearings, and maintaining a harmonious work environment
• Keeping informed and investigating new technology, equipment, tools and procedures for continuous improvement of the Section
• Liaising with other management/supervisory personnel from throughout the TTC to ensure the proper coordination of joint projects/activities

As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will provide leadership in the development and…