Senior Manager, Market Operations Logistics & Production -Market

Overview

SENIOR MANAGER, MARKET OPERATIONS, LOGISTICS AND PRODUCTION - MARKET

Permanent Full-time

TIFF - THE MARKET

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission:
To transform the way people see the world, through film.

TIFF:
The Market will expand TIFF’s presence as a global hub for screen-based storytelling and reinforce its role as a global entertainment industry leader. It will connect creators, buyers, and audiences, while elevating Canadian and international talent and fostering collaboration across film, series, and innovative content.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We are currently hiring for the position of:

SENIOR MANAGER, MARKET OPERATIONS, LOGISTICS AND PRODUCTION - MARKET

The Senior Manager, Operations, Logistics & Production, Market is responsible for the end-to-end operational framework for TIFF;
The Market, ensuring all event logistics are executed at the highest standard. This role focuses on the logistical planning, production, and day-to-day execution of all Market events/ activities, working closely with third-party production teams, internal departments, and external vendors to deliver on time, on budget, and to a professional standard consistent with TIFF’s and international standards. It requires strong expertise in convention operations, large-scale event production, and vendor oversight, with a focus on efficiency, precision, and seamless coordination.

The Senior Manager ensures that budgets, timelines, and operational workflows are tightly managed while anticipating challenges and maintaining high service standards for all stakeholders. It also requires exceptional project management and problem-solving, with a strong ability to navigate the fast-paced environment of a global cultural event.

• Operations & Production:
  Oversee and implement a visitor experience journey map including signage plan and integration with TIFF’s sustainability, accessibility, and digital strategies.

• Operations & Production:
  Oversee and manage planning, scheduling and execution of all non-technical production of Market venues, exhibition space & convention, including site builds, installations, load-ins/load-outs, and day-to-day operations.

• Operations & Production:
  Develop and manage detailed operational plans for large-scale convention activities, including booth construction, partner activations, 4+ stages and 3+ cinemas.

• Operations & Production:
  Act as the primary liaison with the convention centre’s operational staff regarding floor plans, security, and event-day procedures.

• Operations & Production:
  Manage third-party vendors responsible for event production, ensuring alignment with agreed standards and contracts.

• Operations & Production:
  Lead production schedules, workbacks, and onsite management for Market operations.

• Operations & Production:
  Supervise seasonal staff and oversee day-to-day vendor execution during build and implementation of Market operations.

• Operations & Production:
  Implement operational workflows and ensure alignment with TIFF Festival Operations and Shared Service teams.

• Operations & Production:
  Identify and troubleshoot operational risks, proposing practical solutions to maintain delivery standards.

• Operations & Production:
  Develop and implement operational plans, safety and security procedures, and emergency response protocols for Market venues.

• Operations & Production:
  Work closely with TIFF Visitor Experience and Production, Market and programming teams to translate needs into operational and production requirements.

• Operations & Production:
  Oversee speaker and talent logistics in coordination with other TIFF departments (green rooms, transport, technical rehearsals, and on-site support).

• Operations & Production:
  Hire, train, and manage seasonal event staff and contractors, ensuring proper coverage and effective…