Claims Supervisor

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Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Toronto - Claims Supervisor ~ Commercial Auto, property & general liability. Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a Claims Supervisor. Responsible leading a group of adjusters and administrative support staff.

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. Our focus is simple:
We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organizations to ensure we get injured workers back to work and their life. Are you an experienced, talented, results-driven leader looking to mentor a team committed to delivering an exceptional customer experience? In the Claims Supervisor role, you will lead a team of adjusters and administrative and technical support staff.

You will have the opportunity to:
Be part of a team of skilled professionals who are up for a challenge and take outstanding performance to heart. Accelerate your career development with a diverse range of experiences across jurisdictions, industries, and risks. Drive adjuster hiring and development which results in a culture of high performance and continuous improvement. Lead a claims team that delivers high quality and efficient service.

Guide, mentor, and develop a team of direct reports through the development of team goals and workload balancing protocols, while encouraging and delivering strong performance. Continuously finding ways to improve teams' efficiency and quality utilizing Gallagher's technology. Communicate with clients, carriers, and brokers in a professional and proactive manner. Effectively lead multiple priorities, recognize coaching opportunities, and position team members for success.

Required:

High school diploma and 7 years related claim experience required. CIP or partial completion. Appropriately licensed and/or certified in all provinces in which claims are being handled or able to obtain the licenses/certification per local requirements. Knowledge of all team member related functions. Preferred:
Bachelor's degree preferred. Behaviors:
Requires exceptional analytical and problem solving skills. Ensures flawless and consistent execution of client service instructions and performance guarantees. Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (Good Life Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program