Manager Senior Residences

Overview

Job title: Manager – Senior Residences

Location: Skye Hotel & Residences

Department: Senior Living Operations

Reports To: General Manager / Directors

The Manager – Senior Residences at Skye Hotel & Residences is responsible for the day-to-day management, operations, and resident satisfaction of our senior living community. This role combines compassionate care with operational excellence, ensuring a safe, dignified, and enriching living experience for all residents. The Manager will lead a multidisciplinary team and uphold the standards and values of Skye Hotel & Residences.

• Resident Experience & Community Management:
  Ensure the highest level of resident care, comfort, dignity, and well-being.
• Serve as the primary point of contact for residents and their families.
• Oversee onboarding, orientation, and integration of new residents into the community.
• Plan and supervise community activities, events, and wellness programs.
• Monitor resident feedback and continuously improve service offerings.

• Operations & Compliance:
  Oversee daily operations of the Senior Residences, including housekeeping, dining, wellness, and maintenance.
• Ensure compliance with all health, safety, and local regulatory requirements.
• Conduct regular audits and inspections to maintain high standards across the facility.
• Manage vendors and service providers related to senior living operations.

• Team Leadership:
  Lead, train, and support a team of caregiving, administrative, and support staff.
• Promote a positive work environment that aligns with the mission of Skye Hotel & Residences.
• Monitor staff performance, ensure adequate staffing levels, and oversee scheduling.

• Financial & Administrative Management:
  Prepare and manage budgets for the Senior Residences segment.
• Monitor expenses, resource utilization, and efficiency of services.
• Maintain accurate records related to residents, incidents, staff, and regulatory compliance.

• Bachelor’s degree in Hospitality Management, Healthcare Administration, or related field (Master’s preferred).
• Minimum 5 years of experience in senior living, assisted living, healthcare, or hospitality management.
• Strong leadership, interpersonal, and communication skills.
• Knowledge of elderly care standards, safety protocols, and relevant regulations.
• Empathy, patience, and a genuine passion for working with the elderly.
• Experience managing multi-disciplinary teams and operational budgets.

• Competitive salary and performance-based incentives
• On-site parking
• A chance to make a meaningful impact in the lives of our residents
• A professional, collaborative work environment

Skye Hotel & Residences is committed to redefining senior living by combining the elegance and service of a luxury hotel with the warmth and care of a supportive community. If you are a passionate leader with a heart for hospitality and senior care, we invite you to join us in creating a better life for our residents.